True Value Interview Questions
& Process

The team was really nice and attentive to my needs. They thoroughly answered all my inquiries and exceeded expectations in every aspect. I felt genuinely welcomed from the start, even before receiving a job offer.

The interview process involved technical industry questions, discussions about account penetration strategies, revenue targets and how to achieve them, as well as the job scope and description. It also covered how to work with cross-functional teams.

I was recommended for this role to the first person who reached out, and after sending my resume, I was told to apply online. The job posting had been pulled down, but she got it put back up and fixed issues with the application saving my answers so I could apply. Next, a different person contacted me and we scheduled a phone call. He was significantly late to our call, which became a recurring issue. Our conversation went well, and my background in training commodity-based sales for large corporations seemed like a good fit for True Value's current changes. He mentioned that the next week would be better for a face-to-face meeting with the hiring manager if I could arrange time off and send him dates. For over three weeks, I would send dates, rearrange my work schedule, and he would repeatedly say those dates didn't work, asking for more dates, with no confirmation or follow-up. To demonstrate my capabilities, I even created a list of 300 local hardware stores. After three weeks, he stated the decision-maker felt my extensive experience wouldn't apply. I contacted both individuals I had been communicating with, and the original contact mentioned the hiring manager was concerned I was overqualified and would leave quickly, despite my long tenure in my current role. Based on this, I requested not to be contacted for future positions. However, the next day, I received a system-generated recruiting email for the same role, which he admitted was automated. He assured me I wouldn't receive them anymore. This recruiting experience has been the worst of my career.

I first met with the recruiter at an on-campus career fair in the fall, and then had an on-campus interview the following week. Both the recruiter and interviewer were really helpful. After that, I had a phone interview with the hiring manager. He seemed great and mentioned I'd speak with another hiring manager, but then I heard nothing for three months. In the spring, I saw the job posted again, so I reached out to the hiring manager. We chatted again, and then I interviewed with the second hiring manager. They offered me the job, but I declined because I had another offer and the communication was really poor.