TRC Talent Solutions Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TRC Talent Solutions.
TRC Talent Solutions
Customer Service Representative
Entry Average Negative experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
The interview went well, but the training was terrible. It was unprofessional and very uncompromising. I had the interview with a very sweet lady, but the training began with someone totally different. It did not work with my schedule, and it was very difficult staying awake. You need to bring your own cups and napkins. The instructor got very personal with his life and asked test questions about himself. I did not enjoy that experience.
Confirmed questions1 question
- Why do you think you are the right candidate for this position?
TRC Talent Solutions
Customer Service Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
I was sent in for an interview. The man who interviewed me was very rude. He was very condescending towards me during the interview. The atmosphere in the agency was very harsh. The staff wasn't polite. Honestly, if you're looking for work avoid this place.
Confirmed questions1 question
- Tell me about a time you dealt with an angry customer.
TRC Talent Solutions
Customer Service Representative
Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Onsite Offer
Interview formats
Behavioral Technical
I talked to a recruiter first and they told me about the job, then I took a skills test and went through some interview questions. The next day I met the hiring manager and got offered the job.
Confirmed questions1 question
- Can you share an instance where you had to manage a difficult customer and what steps you took?
TRC Talent Solutions Customer Support Representative Interview Questions
Quoted word for word from TRC Talent Solutions interview reports.
“Can you explain how to make a peanut butter and jelly sandwich?”
Read reports →“What kind of job would make you happiest?”
Read reports →“What kind of job gets you excited to start your day?”
Read reports →“Have you ever been fired from a job before?”
Read reports →“Tell me about a time you dealt with an angry customer.”
Read report →“What are the requirements for this position?”
Read report →“Can you share an instance where you had to manage a difficult customer and what steps you took?”
Read report →“Why do you think you are the right candidate for this position?”
Read report →“Tell me about your experience.”
Read report →Formats, difficulty and experience
Across all 6 TRC Talent Solutions interview reports.