Topdrawer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 3 interview experiences · FREE TO READ
Which role are you interviewing for?
1 roles · 3 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Topdrawer.
Topdrawer
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was a two part interview process, with about 5-6 questions each. Pretty standard questions asking about customer service experience and interacting with customer problems. All the interviews took place over Zoom or phone call. I don’t think they do any in person interviews.
Confirmed questions1 question
- Can you share an example of a challenging customer interaction you've had?
Topdrawer
Key Holder
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
First, send in your resume, but a cover letter would definitely make you stand out. The chat is pretty chill. They'll want to hear about your past retail work, how you'd handle tough customer situations, what your aspirations are, any cool creative stuff you do, and when you can work.
Confirmed questions3 questions
- What kind of hobbies do you have?
- Do you have previous retail experience?
- Can you describe how you'd handle a difficult customer?
Topdrawer
Sales Associate
Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral Other
It was pretty chill, we met at a coffee shop nearby since they didn't have an office. They asked me about myself and my past jobs. Mostly, it felt like they were just seeing if I'd fit in.
Confirmed questions1 question
- Can you share a challenge you faced in your previous role?
Topdrawer Interview Questions
Quoted word for word from Topdrawer interview reports.
“What kind of hobbies do you have?”
Read reports →“Do you have previous retail experience?”
Read reports →“Can you share an example of a challenging customer interaction you've had?”
Read reports →“Can you describe how you'd handle a difficult customer?”
Read reports →“Can you share a challenge you faced in your previous role?”
Read report →Formats, difficulty and experience
Across all 3 Topdrawer interview reports.