Title Forward Interview Questions
& Process

So the interview process had a few parts. First, I had a phone screen with the recruiter. Then, I talked to the team manager on the phone. After that, there was an in-person interview with four people, but this was before covid.

The interview process was really long and confusing, and they weren't upfront about what the job was really about. They said they wanted to hire me, but then gave the offer to someone with more experience in opening offices. I think that was a lie because the same job is still open after more than 6 months. They also asked personal questions that are inappropriate for an interview, like about my family and friends who have passed away. It started with a phone screen, then a video interview. After that, there were in-person interviews at their main office, including another video interview while I was there, and then dinner. They handled all the travel arrangements, which caused a lot of confusion, especially with flight connections. For example, they scheduled connecting flights with less than 30 minutes between them, which is impossible for getting off one plane, collecting luggage, and getting to the next gate. This would leave me stranded, having to arrange my own hotel and transport, and only get a few hours of sleep before the interview. To make things worse, it took months to get reimbursed for expenses I paid out of pocket. I had to keep emailing people to finally get a check mailed. All of this shows they lack experience in scheduling travel, don't care about candidates, and lied about their hiring intentions. I don't recommend interviewing with them if you don't want to waste a month and be treated unprofessionally, with them trying to get free information when they don't plan to hire anyone. The interviewers seemed distracted, constantly looking at their phones and watches. They also asked for information that shouldn't be shared in interviews, like the differences between job titles and how they could improve the title department. This made it seem like they were just gathering data instead of actually looking to hire. If they wanted to hire someone for operations, they would hire them and then ask for input on improvements. The posting for Texas Escrow Officer, Texas Operations Manager, and Texas Supervisor are all for the same role, and it's been posted since at least December 2017, and it's now July 2018.

I applied and got an email to set up a phone interview. They had times available after 2 p.m., but my interview ended up being after 5 p.m. and lasted 45 minutes. The recruiter was based on the West Coast, but the job is in Philly. She was nice and asked administrative questions. I was surprised about the NDA/non-compete for this job though, which felt like a red flag for my future career options, though maybe not for someone else.

I transferred from Redfin, but I think the process is the same. It started with a phone screening, then an initial interview that was supposed to be an hour long. They told me right away I'd move on to the next step, which was a 30-minute call with 3 managers. A lot of the questions were about my specific past work experiences. After that interview, I got the job offer very quickly.