Thyme Care Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Which role are you interviewing for?
9 roles · 14 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Thyme Care.
Thyme Care
Business Development
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
Applied online and then had interviews with the hiring manager and CPO. The scope of the role changed, and I no longer met the new criteria. The team was really great and considerate, handling the communication really fairly.
Confirmed questions1 question
- Can you share a time you decided to sunset a product?
Thyme Care
Patient Coordinator
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Behavioral Technical
I applied for the Practice Coordinator role at Thyme Care on June 29. On July 10th, they sent me a link to complete a pre-recorded video interview where I had to answer some thoughtful and relevant questions. Each question had a 2-minute time limit, and I could only re-record my answer once. It was a bit pressured but fair. I've submitted the interview and am waiting to hear back. Sharing the 8 questions I was asked to help others prep.
Confirmed questions8 questions
- Do you have experience in telehealth healthcare startups or assisting members? Do you work against specific metrics in telehealth?
- Describe a major job change you experienced and how you adapted, detailing the steps you took.
- Give an example of a difficult conversation with a member/patient, how you handled it, and the skills you use for such conversations.
Thyme Care
People Team
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
This is a pretty new company and it really shows on the recruiting side. It felt like amateur hour with the recruiter I worked with - they barely communicated and sent emails missing key info. I had to look up interviewers on LinkedIn to figure out who they were and what they did. Everyone I spoke with was nice, but the recruiting team seriously needs to improve their communication.
Confirmed questions1 question
- How do you communicate with multiple groups?
Thyme Care
Care Partner
Entry Average Negative experience No offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel
Interview formats
Behavioral Technical Presentation
I've been in touch with Thyme care for a month and a half since applying. The lack of response, organization, and info was unacceptable and disappointing, especially from a company I wanted to work for. They asked me to record a video, then I had an initial interview, and then they ghosted me for three weeks. My inbox was flooded with emails asking about my availability over and over. I kept asking for a clear timeline, but nobody answered. I was scheduled for a TWO hour interview during lunch, so I asked to change it. This was my third interview, and they wanted three more! I reached my breaking point when the interviewer kept asking about a Spanish script that I was never provided and never mentioned before, which was needed for the role play. The interviewer proceeded anyway, making me uncomfortable. The interviewer couldn't answer questions about team size, hiring numbers, training, or software. What kind of employee are you looking for with this dismissive behavior? The role is complex, and this approach is wrong. You're losing potential and great candidates. Also, fewer companies ask for references because they don't prove much. Future companies make it easier for candidates. My experience made me never want to follow this company again, which is sad for your reputation. Also, $24/hourly for an experienced bilingual professional is a joke. STAY AWAY!
Confirmed questions1 question
- Can you role play in Spanish, even though you have no script and no idea what I'm talking about?
Thyme Care Interview Questions
Quoted word for word from Thyme Care interview reports.
“Can you role play in Spanish, even though you have no script and no idea what I'm talking about?”
Read reports →“Regarding your salary, is it acceptable?”
Read reports →“How do you communicate with multiple groups?”
Read reports →“How do you deal with people who resist change?”
Read reports →“What shift do you prefer?”
Read report →“Can you share a time you decided to sunset a product?”
Read report →“How do you assess an individual's needs and what steps do you take to address them?”
Read report →“What was the worst part of each of your past roles?”
Read report →“How do you manage stressful work situations and remain calm?”
Read report →Formats, difficulty and experience
Across all 14 Thyme Care interview reports.