ThousandEyes Application Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at ThousandEyes.
ThousandEyes
Customer Support Engineer
Mid Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Take home Technical screen Panel Offer
Interview formats
Behavioral Technical Coding System Design
It was a long process with several interviews. First, an HR interview. Then, an interview with the Hiring Manager. After that, a 'homework' assignment. Then a technical interview covering Networking, problem-solving, and event analysis. Finally, a technical panel interview with different types of questions.
Confirmed questions3 questions
- Questions about Networking
- Questions about Problem-solving
- Questions about event analysis
ThousandEyes
Network Support Engineer
Mid Average Neutral experience No offer 4 rounds
Interview process
Phone screen Technical screen Take home Panel
Interview formats
Technical Behavioral
Started with a phone screen, then a Zoom call with the Team Lead, which was pretty formal. After that, I had a homework exercise with 2 technical questions related to the job and 1 behavioral question. Then, a Zoom call with the Team Manager to go over the homework and ask more technical questions. The whole thing took almost 2 months, and I ended up with no offer and no clear explanation why, even though I thought I was a strong candidate at the end.
Confirmed questions2 questions
- How does the ThousandEyes Platform handle DNS processes?
- Can you describe how to troubleshoot a certificate error issue?
ThousandEyes
Network Support Engineer
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
The hiring process started with an HR interview covering salary expectations, job details, and the general interview plan. Next was a management interview with general troubleshooting and personal questions, which wasn't too tough. After that, I had to complete an assignment with questions about how traceroute works and how the ThousandEyes agent is installed. The third round involved discussing my assignment answers, diving into general networking concepts, and some Linux. I was then told I'd get an offer and they wanted to proceed. Sadly, after two weeks and then a month with no response to follow-ups, I was ghosted. Total waste of time going through the entire process just to be ignored after acceptance.
Confirmed questions3 questions
- Can you explain the functionality and mechanism of traceroute?
- What is your approach when dealing with a frustrated customer?
- How do you check for running processes on a Linux system?
ThousandEyes Application Support Engineer Interview Questions
Quoted word for word from ThousandEyes interview reports.
“Can you explain the functionality and mechanism of traceroute?”
Read reports →“How does the ThousandEyes Platform handle DNS processes?”
Read reports →“How do you check for running processes on a Linux system?”
Read reports →“Can you describe how to troubleshoot a certificate error issue?”
Read reports →“Do you understand the NDA and its implications?”
Read report →“Are there any other typical culture questions you'd like to ask?”
Read report →“What is your approach when dealing with a frustrated customer?”
Read report →“Can you tell me about your best achievement?”
Read report →“Regarding the position you applied for, can you elaborate?”
Read report →Formats, difficulty and experience
Across all 6 ThousandEyes interview reports.