Thought Industries Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
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6 roles · 13 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Thought Industries.
Thought Industries
Customer Education Manager
Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The recruiter was great at keeping me in the loop. I started with a phone screen, then I had a chat with someone from the hiring team. Unfortunately, I didn't make it past that round, and they let me know within about a week after my interview.
Confirmed questions1 question
- Can you discuss your background and how it's relevant to the job?
Thought Industries
Customer Success Manager
Senior Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Presentation
I applied on the company website and went through the interview process remotely. The process followed was: a 30-minute recruiter call, a 30-minute hiring manager call, and a mock success planning session. The recruiter and hiring manager conversations were pleasant, and I enjoyed them and learning more about the organization. What was disappointing was being ghosted after the success planning interview. I received no follow-up email stating I wasn't moving forward. What a waste of time. But it looks like I dodged a bullet based on the employee reviews.
Confirmed questions1 question
- How do you stay updated on Customer Success industry trends?
Thought Industries
JavaScript Applications Developer
Mid Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Take home
Interview formats
Behavioral Technical Coding
First there was a phone call with the recruiter, then I spoke with the lead developer over the phone. The final step was a take-home coding challenge where I had to fix 2 bugs and complete 2 frontend tasks using React and 1 backend task using GraphQL for the SpaceX GraphQL API. After I sent in the take-home challenge, the recruiter let me know the next day that they were going with other candidates. I asked for feedback via email, but never got any. Felt super unprofessional, like they just wanted free work on their bugs. Avoid if they give you a code challenge!
Confirmed questions3 questions
- Tell me what you know about Thought Industries.
- What's your reasoning for using GraphQL?
- SpaceX recently released a new GraphQL API, and we thought it would be cool to use it to show all their launches on one page. We made this, and it's okay, but it has some problems and needs work. That's where you come in!
Thought Industries
Business Development Representative
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Other Presentation
The company asks for two assignments after the initial screening, one written and one as a mock call, based on their product. This process is too demanding and time-consuming, and it's unfair to ask candidates to train themselves on the product as part of recruitment, especially since the company is a training and development platform, potentially exploiting candidate recruitment for internal training.
Confirmed questions2 questions
- Two business development-based assessments were required.
- A mock call assessment was part of the business development evaluation.
Thought Industries Interview Questions
Quoted word for word from Thought Industries interview reports.
“What do you consider essential measurements for a customer success program?”
Read reports →“What's your reasoning for using GraphQL?”
Read reports →“How do you stay updated on Customer Success industry trends?”
Read reports →“What is your vision for a customer success program?”
Read reports →“Tell me what you know about Thought Industries.”
Read report →“What is your desired salary?”
Read report →“Can you outline your current sales cycle process specifically for enterprise SaaS?”
Read report →“Have you developed any forecasting models?”
Read report →“What's your vision for Customer Education at Thought Industries, what programs would you implement, how would you execute it, what resources would be needed, and how would you track success?”
Read report →Formats, difficulty and experience
Across all 13 Thought Industries interview reports.