The Spin Group Interview Questions
& Process

The interview process was quite straightforward. The Spin Group staff were friendly and responded quickly to my application. The initial contact person was very helpful, answering all my questions and being responsive via email. The interviewer was also welcoming and provided all the necessary information. The office environment had music playing, which was a bit unusual but enjoyable, a nice change of pace.

The first interview gave off a vibe of a young, progressive company where everyone gets to try different roles, from admin to sales. But, the second interview revealed the reality: it's DOOR TO DOOR SALES. This interview involved shadowing a field rep from 12:30 PM to 8 PM, which means lots of walking because you're going door to door selling lower premiums on home utilities. A common tactic is to tell people there's a notice on their utility bill that they can help with. I'd avoid this because it's a door-to-door sales job. I left after about 5 doors, so I don't know about other aspects.

So I had this initial interview that was like 10 minutes, and they were really tricky with their words, trying to make the company seem different than it is. They made it sound like I'd be working with the big companies they represent. Then, the second interview, I was supposed to go to Paterson to meet clients with the person I was shadowing. I asked where the office was, and she said the two blocks that are her territory. We parked on the street, and she started taking me house to house, saying these were the clients. She'd try the door handle, and if it opened, she'd go in. Many of the families didn't speak English, so she'd feed them answers over the phone when calling the company to change their electricity rate. She'd write down what they said, then mute the phone and say words like 'account holder' and 'home owner' so the person could try to repeat them. At lunch, I asked about the job title I applied for, and she said no matter what you apply for, everyone starts in this entry-level role with a chance to move into management. I told her this wasn't what the online application suggested, that I applied for a marketing internship, and this was actually door-to-door sales. Out of 60 houses, only 3 changed their electricity rate. The woman I shadowed and others work really hard, and I respect that, but they're not upfront about how they advertise or their job descriptions.

The interview process was spread over two days. Initially, there was an in-person interview. If successful, the candidate was invited back for a full day of job shadowing, typically from noon to 8 pm. Unbeknownst to me, walking shoes were essential as the company engages in door-to-door sales and operates on a 100% commission basis with no base salary. A significant point to note is the high-pressure decision-making expected during the final interview on the shadowing day. Despite it being a Wednesday and my offer to start on Monday if accepted, upon receiving the internship offer, my request to consider the decision until the next day was met with annoyance. I was given a deadline of 11 pm that night to inform the person I shadowed of my decision. Ultimately, I declined due to concerns about the business model, which seemed like a pyramid scheme targeting unsuspecting individuals, and the commission-only pay structure. The aggressive demand for an immediate decision solidified my choice not to proceed.