The RealReal Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 42 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at The RealReal.
The RealReal
Account Manager
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
Honestly very disappointed in this company. I was recruited by a University Recruiter via LinkedIn to interview for a couple of the positions, where I was practically promised a career at TRR along with them telling me I should stop looking around for jobs, all of which seemed too good to be true. Everyone I spoke to was nice but after my third interview, the manager said someone would reach out to me after our interview, and they actually went completely ghost on me. I even sent them a follow-up email a week after I sent my thank you email post-interview and nothing! Super unprofessional and made me realize that I would never want to work for a company than openly does that to potential employees. Honestly happy it turned out this way, a true blessing in disguise. Would have had more respect for this company if they knew how to communicate properly.
Confirmed questions3 questions
- Can you share your background and experience with me?
- What's your strategy for staying organized?
- What attracts you to TRR and this specific role?
The RealReal
Account Manager
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
They email you to set up the interview and then when you get called you get asked lots of really good questions. Then towards the end you get asked if you have reliable transportation in order to do the job and then immediately pivot to ask you about travel and aren't very clear about what they mean in regards to travel. Then it's clarified that they have a policy that all new hires can not take any time off in the first 90 days without corporate approval. So if you have a preplanned trip planned nearly 2 years prior to the interview happening barely within the first 90 days, don't even bother going any further with the interview because you aren't going to move forward to the next tier of the process.
Confirmed questions3 questions
- Do you have reliable transportation for this role?
- Can you tell us about your travel experiences?
- Are you aware of the policy that new hires cannot take any time off during their first 90 days without corporate approval?
The RealReal
Account Manager
Mid Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Onsite Onsite Onsite Group
Interview formats
Behavioral Behavioral Behavioral Behavioral Other
I had a phone screen with HR, then an in-person with one group manager about a week later. After that, I interviewed with the other group manager since they weren't available at the same time. I also interviewed in person with the regional manager. It was nice to meet my bosses and know it was a comprehensive decision. I also got to shadow a current Account Luxury Manager on an appointment, which helped me make sure the position was right for me, just as they were assessing if I was the right fit. I could ask more relevant questions to someone actually in the role.
Confirmed questions1 question
- What drove your interest in fashion and sustainability?
The RealReal Account Manager Interview Questions
Quoted word for word from The RealReal interview reports.
“What are your thoughts on The Real Real?”
Read reports →“Could you mention two designers whose work you are currently following?”
Read reports →“Are you aware of the policy that new hires cannot take any time off during their first 90 days without corporate approval?”
Read reports →“What is your motivation for wanting to join RealReal?”
Read reports →“Describe your approach to handling customers who are reluctant to buy.”
Read report →“What are some of your personal interests outside of work?”
Read report →“What motivates your interest in working at The Real Real?”
Read report →“Can you tell us about your travel experiences?”
Read report →“What is your motivation for seeking employment with The RealReal?”
Read report →Formats, difficulty and experience
Across all 42 The RealReal interview reports.