The Mom Project Interview Questions
& Process

I met with 7 people from the team over 5 weeks. They were all nice and represented the company well. The interviews were 30 minutes each, which didn't leave much time for my questions. Scheduling was a mess, I had to give my availability 3-4 times and the coordinator messed up dates and months. Lots of emails back and forth were frustrating, especially for a recruiting company. The recruiter went silent for a few days when I asked specific questions, and when we reconnected, the answers were confusing and felt evasive. She offered a call but then disappeared for two days. After meeting a C-suite member, I waited two weeks with no word. I followed up and was told they went with someone new who entered the mix days prior, which was odd after 7 weeks. I was surprised not to get a phone rejection from a C-suite interview. Some other red flags: an interviewer moved my interview up to their day off, and the recruiter's messages came late at night or on weekends, though maybe that shows flexibility. The process felt rushed until they went silent. They seem to do good things for women and moms, but I expected more given their brand and audience. It didn't harm me as I decided it wasn't a fit, but I want to share my experience for others.

I initially applied for a Research Assistant role, which involved five one-on-one interviews, from the recruiter down to someone who was the latest hire but unsuccessful. The recruiter then suggested I apply for a UX Researcher position on another team, noted as Senior-level in the description. Even though I didn't feel I was senior, I accepted the suggestion. This UX Researcher process had fewer stages but took significantly longer. It included a one-on-one with the hiring manager, followed by a presentation of my work to eight team members via video call. After that, there was a long period of silence for several weeks, requiring me to follow up with the recruiter. Ultimately, I received a rejection. Overall, the process felt poorly conceived and wasn't a great experience, mainly because it seemed the involved parties were unsure of their needs. However, the team members I interacted with were all very positive and pleasant.

I was so impressed by The Mom Project's mission after attending their Comeback Summit that I applied for a position. I was invited to interview, but on the day of, with very little notice, I was told the role was filled and my interview was cancelled. This disregarded hours of prep and schedule changes, which was disappointing and made me question the organization. They claim to champion working moms, and that should start with respecting candidates' time. The next day, I got a congratulatory email for completing my first interview, which was not cool. I hope they do better and improve their HR practices for future candidates.

I was ready at the set time to talk, the interviewer called 5 minutes late, running late from the previous interview and had to pull up my profile and would call me back in about 5 minutes. I was fine with that and waited to hear back. About 15 minutes later, they called back and said hello and something I couldn't understand, so I asked them to repeat, to which the interviewer promptly hung up. I tried to call back in case it was just a connection issue, but received no response. The interviewer was quite unprofessional, but I sent a followup email to see if I could reschedule and am waiting to hear back.