The Management Trust Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 9 reportsCandidate interview experiences
First-hand accounts from people who interviewed at The Management Trust.
The Management Trust
HOA Manager
Mid Difficult Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The Managers were very professional and very kind. I really enjoyed the conversation. I would say that it was difficult because they had roughly 10 questions they asked regarding customer service and specific experiences in property management.
Confirmed questions2 questions
- Why do you think Customer Service is important? How do you handle clients when they are upset and complain?
- Why is Customer Service Important? How do you interact with clients when the client is upset and has a complaint?
The Management Trust
Administrative Assistant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical Presentation
I think I saw this job on indeed.com. The manager I would have assisted reached out via email and set up an in person interview. We talked in her office and it was really nice, felt like catching up with an old friend. Then, she set up a second interview. The second interview was with the division president, his executive assistant, the accounting controller, and another manager I would be assisting. That one felt more intimidating with more people, but they were all nice and I felt comfortable by the end. I sent thank you emails to the managers after and got an offer by the end of the week, which I took.
Confirmed questions5 questions
- What's your understanding of HOAs?
- What is something you would happily do all day, every day, if you could?
- Given that this role can be stressful, how do you decompress after work, and what are your stress management techniques?
The Management Trust
Associate Manager
Manager Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
Got selected from resume screening. An associate confirmed my interview and did a quick phone call as a pre-interview step. Then I got invited to their clubhouse for an interview. I met with the Manager and the person whose job I would be taking over. They mentioned they were interviewing at least one more candidate. Two days later, I got an email saying they hired someone more qualified.
Confirmed questions1 question
- Can you tell me about a weakness you have?
The Management Trust
Staff Accountant
Staff Easy Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Presentation
The hiring process starts with postings on Craigslist. You'll have a phone interview, followed by a meeting with one or both managers. Some interviewees reported not getting a word in, but I made sure to dominate the conversation. They'll give you a list of 20-25 personality questions and ask you to pick and answer five. References are required and will be contacted. Honestly, I'd advise looking elsewhere. I was not happy with my experience or the management.
Confirmed questions2 questions
- Describe your approach to handling stressful situations.
- In a hypothetical scenario, what action would you take?
The Management Trust Interview Questions
Quoted word for word from The Management Trust interview reports.
“What's your understanding of HOAs?”
Read reports →“What event or situation would be enough to totally derail your day?”
Read reports →“What is something you would happily do all day, every day, if you could?”
Read reports →“Why is Customer Service Important? How do you interact with clients when the client is upset and has a complaint?”
Read reports →“Are you familiar with the concept of a Critical Path, and could you explain it?”
Read report →“Why do you think Customer Service is important? How do you handle clients when they are upset and complain?”
Read report →“In a hypothetical scenario, what action would you take?”
Read report →“How do you deal with tough situations or people?”
Read report →“Do you see yourself working long-term in this company?”
Read report →Formats, difficulty and experience
Across all 9 The Management Trust interview reports.