Texas Department of Family and Protective Services Fraud / Aml Analyst Interview Questions
& Process

I have 8 years of law enforcement experience with a B.S. in Criminal Justice and have worked many CPS cases. There were 4 of us waiting for the interview: 2 college graduates with BS in Social Work, and 1 corrections officer with 3 years experience. I interviewed, and before I left, I knew they weren't going to hire me, which was unusual because I've never not gotten a job before. They said I was "not qualified," even though 5+ years of law enforcement experience was required, and I had the most experience out of the 4. A few weeks later, they called me back asking if I wanted to re-interview because the person they hired backed out. I noticed I was the only white person in the office and the only one out of the 4 interviewees. I'm not saying racism played a part, but I was the most qualified and didn't get the first chance.

I submitted an online application, and a couple days later got an email to sign info forms and write a statement of interest. That same afternoon, after doing those first two things, I got another email to keep going by taking a 3rd (identity) and 4th (standard skills) assessment. Exactly a week after that, I got a phone call to schedule an in-person interview. They said the interview would start with a group presentation and then move to individual interviews. I got about 9-10 documents emailed to me that I needed to finish before the interview, which was set for the next Friday (another week later). On the interview day, I got there about 30 minutes early and there were already 4 other candidates there; about 16-17 people were interviewing that day because they were trying to fill 7 positions. We were led to a meeting room where they checked our paperwork. The hiring specialists and supervisors explained the job, pay, benefits, and what the day-to-day tasks involve. That talk lasted about 30 minutes. After that, they started calling us in based on who arrived first. The earlier you get there, the quicker you're done. The interview was with the hiring specialist and 2 supervisors. They asked if I had any questions, and then they asked me about 8-9 questions, some were scenarios and others asked me to explain things based on my past experiences. I was told I'd hear back the following Friday. I sent a follow-up email that day and was then notified via email that I didn't get the job. Since I have a bachelor's degree (not in social work) and no social work experience, I was kind of expecting not to get it.

I applied online and got an assessment email a few days later. About a week and a half after that, I got a three-part assessment from STARK. Around two weeks after that, I got an email inviting me to a hiring fair that was happening two weeks from the date of the email. So, it took about 6 weeks total to get to the interview stage. At the hiring fair, there were about 20-30 of us. The email they sent was pretty detailed and included an attachment with documents to print and fill out. About 12 supervisors and hiring specialists gave a quick orientation about the job duties and benefits. DFPS provides a small tablet, printer, and cell phone. You have to use your own car and get reimbursed at .56/mile. Health insurance is fully covered by the state. Your application is automatically assigned to a three-person interview panel.