Texans Credit Union Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 9 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Texans Credit Union.
Texans Credit Union
Assistant Branch Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
There were three rounds. The first was a phone interview. I thought it would be a basic role explanation and simple questions, but they were tougher than expected. The second and third interviews were with the Sales Manager and Branch Manager, and then the Sales Manager and District Manager, respectively.
Confirmed questions2 questions
- How would you handle a situation where employee conflicts are negatively impacting the branch's atmosphere?
- If your branch is falling short of its sales targets, what actions would you implement?
Texans Credit Union
Customer Service Representative
Entry Average Positive experience No offer 2 rounds
Interview process
Background check Recruiter call Onsite
Interview formats
Behavioral
The interview process had 2 interviews. The first interview was easy and contingent on passing the credit check and background check. Then, you would have a second interview which could be in person or on webX. The second interview was more intense.
Confirmed questions1 question
- Do you have a favorite manager and do you have a least favorite manager?
Texans Credit Union
Quality Control Specialist
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Technical
So the hiring process was a bit chaotic because they had a lot of turnover in HR/recruiting when I applied, which made me really appreciate how much recruiters do. I had one phone interview with the hiring manager. He actually had me call him, which is a bit different from the usual. While I was qualified, I don't think our personalities would have meshed well; we seemed like total opposites. The hiring manager's personality was very bland, and even when I tried to get a conversation going, he was really quiet and didn't seem to have great people skills. Although Texans seems like a good place to work, I don't think I would have enjoyed working with him.
Confirmed questions2 questions
- What is your five-year plan?
- Tell me about your underwriting review experience.
Texans Credit Union
Support Specialist
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
It started with a phone interview. The hiring manager was super nice and seemed like a good guy to work with/for. I received an email after the phone call stating they would like for an in person interview. However prior to that they would need to run a credit report. My report had 1 outstanding balance and a 770 credit score. This apparently was not "okay" as i received another email 2 days later stating they would be going in a different direction.
Confirmed questions1 question
- Could you please tell us a bit about yourself?
Texans Credit Union Interview Questions
Quoted word for word from Texans Credit Union interview reports.
“Do you have a favorite manager and do you have a least favorite manager?”
Read reports →“If your branch is falling short of its sales targets, what actions would you implement?”
Read reports →“Describe how you would manage a situation with an unhappy customer.”
Read reports →“Have you ever gotten feedback that you thought was unfair or didn't apply, and if so, what did you do?”
Read reports →“What is your five-year plan?”
Read report →“How would you handle a situation where employee conflicts are negatively impacting the branch's atmosphere?”
Read report →“What motivates your interest in this role focused on assisting people via phone?”
Read report →“Describe a time you had to handle an irate customer.”
Read report →“What are your expectations regarding work culture and your manager's role?”
Read report →Formats, difficulty and experience
Across all 9 Texans Credit Union interview reports.