TELUS Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 71 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TELUS.
TELUS
Sales
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Case Presentation
It was a pleasant and fast interview. They asked directed questions that were relevant to the job. They wanted to hear about my sales experience and difficult situations. We also did a role-play of a sales scenario. They also asked about my personal hobbies and activities.
Confirmed questions4 questions
- Tell me about your hobbies and what you like to do in your free time.
- Can you describe your sales experience?
- Tell me about some difficult situations you've encountered.
TELUS
Sales Representative
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I got a call about 4 days after I submitted my application. They scheduled me for a Zoom interview that should take about 15-20 minutes. They asked about my experience, how I handle difficult customers, my background in sales, and if I'm willing to work under pressure, among other things.
Confirmed questions5 questions
- How many years of experience in sales do you have?
- Tell me about your sales experience.
- How would you deal with a challenging customer?
TELUS
Sales Representative
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Technical Behavioral
Had a quick online assessment, then a phone interview. The face-to-face interview for the store was a mess though. I waited over 30 minutes past the scheduled time for the interviewer because they were out, and the store itself looked like it really needed a facelift. The interview itself was just okay. They said I'd hear back by the end of the day about a definite second interview and that I'd for sure get seen within the week. A week went by and still no call or email about a second interview. I sent the manager a polite email but got no response. I never even got a chance for a second interview, and still no reply, even if they chose someone else. It really shows how unprofessional Telus is and their high employee turnover.
Confirmed questions2 questions
- What are your basic sales skills?
- Can you describe some of your behavioral assessments?
TELUS Sales Representative Interview Questions
Quoted word for word from TELUS interview reports.
“Can you explain what the color yellow looks like to someone who cannot see?”
Read reports →“What would you do if you knew you had to go to an appointment after a shift, but customers walk in with only 5 minutes to closing?”
Read reports →“Could you try to sell me your cell phone, acting as a customer who knows little about it and wants a new one?”
Read reports →“What action would you take if you provided a customer with incorrect information?”
Read reports →“How will you meet your goals and targets in a job where pay is commission-based?”
Read report →“How would you approach pitching to a CFO if you only had the duration of an elevator ride?”
Read report →“How would you go about approaching someone to sell them a product?”
Read report →“Would you be okay with working from 11 am to 8 pm at different locations, including going door-to-door?”
Read report →“Tell me about your hobbies and what you like to do in your free time.”
Read report →Formats, difficulty and experience
Across all 71 TELUS interview reports.