Telstra Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 26 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Telstra.
Telstra
Customer Advisor
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The interview was quite relaxed and friendly. The hiring manager and assistant manager were present. They asked a variety of questions for about an hour, mainly to get to know me and for me to get to know them. They also inquired about my hobbies and lifestyle, and my reasons for wanting to join Telstra.
Confirmed questions1 question
- Imagine I have a pen, now sell it to me.
Telstra
Customer Advisor
Mid Difficult Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process involved a discussion about my career achievements and problem-solving skills, followed by an explanation of my suitability for the role.
Confirmed questions3 questions
- Can you share your most significant work accomplishment to date and explain its importance?
- Could you describe a challenging task you encountered and how you handled it?
- How does your background and experience align with the requirements of this position?
Telstra
Consultant
Entry Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Take home Technical screen Presentation
Interview formats
Behavioral Coding Presentation Case
First, there's a basic screening. Then you do an online assessment, which is a gamified behavioral and numerical test, pretty fun actually. After that, you have an online video interview where they ask you about 3-4 questions. If you pass those, you move on to the final interview. This involves a case study you need to solve and then present to two assessors.
Confirmed questions1 question
- Tell me about a challenging situation you faced and how you dealt with it.
Telstra Consultant Interview Questions
Quoted word for word from Telstra interview reports.
“Do you prefer Samsung or iPhone?”
Read reports →“How would you go about selling a pen?”
Read reports →“Are you more of a cat person or a dog person?”
Read reports →“How can I improve store performance?”
Read reports →“How do you make an unhappy customer happy?”
Read report →“What's a new skill you learned recently?”
Read report →“How would you handle a customer who is upset?”
Read report →“How do you go about building relationships with people?”
Read report →“What's your approach to making a significant decision?”
Read report →Formats, difficulty and experience
Across all 26 Telstra interview reports.