Sur La Table Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sur La Table.
Sur La Table
Store Manager
Mid Average Negative experience No offer 1 round
Interview process
Onsite
Interview formats
Behavioral
It was an in-person interview with a bunch of questions from a corporate script. The questions were boring and didn't really let me show who I am as a candidate. The interviewers seemed a bit snobby, but I liked the store.
Confirmed questions1 question
- How would you define excellent customer service?
Sur La Table
Store Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The Regional Manager chose an off-site location for the interview to create a relaxed environment and began with a casual chat. I really liked this approach because it helps you connect with the interviewer on a more personal level, which makes you feel more comfortable. He asked direct questions and provided responses, asking follow-up questions to ensure clarity. He came across as friendly, confident, and knowledgeable.
Confirmed questions1 question
- Can you tell me about your biggest weakness?
Sur La Table
Store Manager
Mid Difficult Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Panel Presentation
Interview formats
Behavioral Technical Presentation
My interview experience was lengthy. It began with a conversation with the DM, who was super friendly and engaging. Step two was a three part interview with the HR Manager, VP of Stores and the the VP of HR. That was more chat with a lot of great people who were fun to talk to. The afternoon ended with a commitment that I would hear from them by the following Monday. I was pretty excited about this opportunity, so when Monday came and went, then Tuesday, Wednesday and finally Thursday...I sent an email asking if there were outstanding questions that I could answer for them to get them to the point where they knew as well as I that I met the job criteria. That email created a bit of a scramble for the interviewers because apparently I was the candidate of choice but no one had communicated that to me. However, the act of reaching out to the interviewers created interview number three, where I was basically blamed for the interviewers failure to follow through on their commitment to me. It was couched as concern that I would burn out, which I sufficiently defended, earning a job that I stayed at for almost 5 years.
Confirmed questions1 question
- Can you share an instance where you had to manage the performance of a manager who wasn't performing well, and what was the result?
Sur La Table Store Manager Interview Questions
Quoted word for word from Sur La Table interview reports.
“If you could cook your favorite meal for anyone, living or deceased, who would it be?”
Read reports →“Which policy was it?”
Read reports →“Which product in our store is your favorite?”
Read reports →“How would you define excellent customer service?”
Read reports →“Which item would you choose from the store, and what is your reasoning behind it?”
Read report →“How did you implement it?”
Read report →“Can you share an instance where you had to manage the performance of a manager who wasn't performing well, and what was the result?”
Read report →“Can you share an instance where you had to enforce a policy you disagreed with?”
Read report →“What is your motivation for seeking employment with this company?”
Read report →Formats, difficulty and experience
Across all 6 Sur La Table interview reports.