Sur La Table Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 38 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sur La Table.
Sur La Table
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Presentation Other
So I went into the store about a week and a half ago to see if they were hiring for the holidays. They said they were and told me to apply online. I did that and then went back to the store a few days later to let them know I applied and was really interested. They emailed me about two hours after that with an interview date for a few days later. The interview was super basic, lots of situational questions like how I'd handle a displeased customer or a time I made a customer happy. They also asked me to pick an item in the store and then explain how I'd sell it.
Confirmed questions4 questions
- How would you deal with a customer who wasn't happy with a product?
- Tell me about a time you made a customer's experience at your store better.
- What's one item you'd choose to buy from this store today?
Sur La Table
Sales Associate
Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation Offer
Interview formats
Behavioral Presentation
Applied online initially, but was told to re-apply in person due to a system issue. Went in the same day to fill out the application with the shift supervisor/temp manager. They said they'd contact me in about a week once the new manager was in place. After a month with no word, I got a voicemail to come in for an interview. I called back, but the manager was busy on the floor and said she'd call me back later to schedule. Meanwhile, I got another job offer for almost full-time hours, and I'm just trying to see if I can get 1-2 days here for the discount. Still waiting for that callback from the manager.
Confirmed questions1 question
- What have you been up to since you graduated?
Sur La Table
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral Technical
I had one phone interview and then an in-person. The interviewer was really nice and spoke well. They asked typical questions like "why do you want to work here?" and "what are your career goals?" They also wanted to see how familiar I was with the products. It was pretty quick and easy. Sadly, I found out I was pregnant right after getting hired and couldn't continue working for most of my pregnancy, but I really liked the people and the company.
Confirmed questions3 questions
- Why are you interested in this position?
- What are your professional aspirations?
- What is your understanding of our product line?
Sur La Table Sales Associate Interview Questions
Quoted word for word from Sur La Table interview reports.
“What would you purchase with a $500 gift card?”
Read reports →“What's one item you'd choose to buy from this store today?”
Read reports →“What would you buy if you had $500 to spend here and why?”
Read reports →“Is an hourly wage of $10.00 acceptable to you?”
Read reports →“Tell me about what a typical evening of cooking is like at your place.”
Read report →“Are you okay with starting work at 5 am when needed for floor sets or shipments?”
Read report →“How would you deal with a customer who wasn't happy with a product?”
Read report →“Have you ever had a negative experience with a former employer that could be construed as harassment?”
Read report →“Would you be preferred if you had more availability?”
Read report →Formats, difficulty and experience
Across all 38 Sur La Table interview reports.