Stratstone Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 7 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Stratstone.
Stratstone
Business Manager
Mid Easy Neutral experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
The interview was pretty straightforward and interesting, not too robotic. It took a few rounds to finish, with each round lasting about an hour. They scheduled the next round pretty quickly. You do have to follow up for feedback though.
Confirmed questions1 question
- How do you handle team member relationships?
Stratstone
Sales Associate
Entry Average Neutral experience No offer 1 round
Interview process
Onsite
Interview formats
Behavioral
I had an in-person meeting with the manager. They asked some questions about my abilities, looking for examples from real situations. They also asked what I knew about the company and its brand.
Confirmed questions2 questions
- Can you describe a challenge you encountered with a customer in a past role, including the problem and how you resolved it?
- What is your understanding of our company and brand?
Stratstone
Sales Executive
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Case Presentation
I applied online and had a quick chat to learn more about me, then we set up a face-to-face interview at the Newport Service center. It went well, and then I was invited for a second interview. For this one, I did a role-play to check my sales skills, which I wasn't expecting, especially since I have property sales experience and haven't done car sales before. I tried my best though. A few days later, I heard back that I didn't get the job. I was really bummed, but the Sales Manager, Peter, was super helpful and made me feel really comfortable and welcome during both interviews. I was so keen on the opportunity but didn't quite make the cut.
Confirmed questions1 question
- How would you handle a difficult day at work?
Stratstone
Customer Service Assistant
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Panel
Interview formats
Behavioral Technical Presentation
Applied online, got a call for a quick telephone interview and then was put forward to a formal interview at the dealership. It was a very straight forward and laidback interview, mostly discussed the role and my previous experience. Called back a week later to be put through a bit of role play regarding what to do if you was dealing with a customer and got the call an hour later for the position.
Confirmed questions1 question
- Do you have prior experience interacting with people face-to-face?
Stratstone Interview Questions
Quoted word for word from Stratstone interview reports.
“How would you make sure a customer is fully satisfied with the service they got?”
Read reports →“What is your understanding of our company and brand?”
Read reports →“How do you handle team member relationships?”
Read reports →“How would you handle a difficult day at work?”
Read reports →“What attracts you to our brand and this role?”
Read report →“Tell me about your understanding of our brand and your motivation for joining us.”
Read report →“Do you have prior experience interacting with people face-to-face?”
Read report →“Tell me about your customer service skills and experience, giving examples of great service you've provided.”
Read report →“Can you describe a challenge you encountered with a customer in a past role, including the problem and how you resolved it?”
Read report →Formats, difficulty and experience
Across all 7 Stratstone interview reports.