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State Farm Mutual Automobile Insurance Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
90% Positive experience

Which role are you interviewing for?

3 roles · 10 reports

Candidate interview experiences

First-hand accounts from people who interviewed at State Farm Mutual Automobile Insurance.

Showing 4 of 10
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State Farm Mutual Automobile Insurance

Claims Associate

Operations · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral

You basically interview yourself. The system asks a question and you record your answer. You can restart the recording as many times as you need to get the perfect response you're happy with.

Confirmed questions1 question
  • Can you give an example of teamwork and your contribution?
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State Farm Mutual Automobile Insurance

Sales Associate

Sales · more than a year ago

Entry Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Case Presentation Technical

As the new captain, you are given a scenario where the company ship is in a storm, taking on water and the crew is in disarray. You have tools but no clear guidance. Describe how you would handle this to get the ship to its destination safely.

Confirmed questions3 questions
  • How would you approach this situation as the new captain of a sinking, disorganized ship with a toolbox but no instructions to ensure it reaches its destination safely?
  • Were you asked any math questions?
  • Were you asked any general knowledge questions?
State Farm Mutual Automobile Insurance logo
State Farm Mutual Automobile Insurance

Claims Adjuster

Operations

Entry Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Take home Technical screen Background check Offer
Interview formats
Behavioral Technical

The hiring process involves several steps: first, you'll apply online, then complete a personality test. After that, there's a hirevue digital interview where you'll video yourself answering questions. Next, you'll get detailed info about the position, followed by a phone call with HR. Finally, you'll get an offer letter via email and then submit a background check.

Confirmed questions1 question
  • Can you introduce yourself and explain your qualifications for this role?
State Farm Mutual Automobile Insurance logo
State Farm Mutual Automobile Insurance

Claim Specialist

Other

Entry Average Neutral experience No offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Behavioral Technical

So after you apply they send you an online assessment first. Then there's a hirevue interview that asks you about 5 or 6 questions. It might feel a little weird, but the questions are pretty easy.

Confirmed questions1 question
  • Can you tell me about yourself and why you're interested in this role?

State Farm Mutual Automobile Insurance Interview Questions

Quoted word for word from State Farm Mutual Automobile Insurance interview reports.

How would you approach this situation as the new captain of a sinking, disorganized ship with a toolbox but no instructions to ensure it reaches its destination safely?

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How do you handle doing multiple things at once and also deal with criticism?

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Can you share an instance where you successfully de-escalated a customer situation?

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Tell me about a time you dealt with a difficult customer.

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Can you give an example of teamwork and your contribution?

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Formats, difficulty and experience

Across all 10 State Farm Mutual Automobile Insurance interview reports.

Interview formats

Behavioral 52.9%
Technical 29.4%
Group 5.9%
Case 5.9%
Presentation 5.9%

Interview difficulty

Easy 40%
Average 50%
Difficult 10%

Candidate experience

Positive 90%
Neutral 10%

Reports by job function

Operations 6
Legal 2
Other 1
Sales 1