Staples Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 77 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Staples.
Staples
Sales Consultant
Mid Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Case
I had an interview with 3 people: a manager, an assistant manager, and a supervisor. They asked questions, but the manager asked most of them. The interview lasted about an hour.
Confirmed questions1 question
- Describe how you would approach upselling or cross-selling in a given situation.
Staples
Sales Consultant
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
So there were 2 steps in the interview. I first chatted with the recruiter who contacted me, and then I talked to the direct manager for the second interview. It went pretty easily, maybe cause I got a referral from someone who works there.
Confirmed questions3 questions
- Could you tell me about your sales experience?
- Have you done cold calling before?
- Is commuting to the main office something you're okay with?
Staples
Sales Consultant
Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
The recruiter rescheduled the phone interview three times because she was dealing with a plumber. This was inconvenient because I have a job and finding three separate times to talk about another job isn't easy. The in-person interview was okay, but ultimately a waste of time since the territory I applied for was essentially filled. They offered me a role in an area I explicitly stated I wasn't interested in. It was clear they'd already decided before my interview, as they called 10 minutes later to say the position was filled but asked if I'd relocate. I declined, feeling the whole process was a bit of a time waste.
Confirmed questions1 question
- What qualities do you believe are important for a candidate in our eyes?
Staples Sales Specialist Interview Questions
Quoted word for word from Staples interview reports.
“Can you confirm your legal eligibility to work in the United States?”
Read reports →“How do you manage your priorities and handle tasks you can't finish in a day?”
Read reports →“Tell me about a membership you have and try to sell it to me.”
Read reports →“In a mock phone interview, how would you convince someone to accept a meeting after they initially declined?”
Read reports →“Can you share an instance where you failed to close a sale and what takeaways you got from it?”
Read report →“What qualities do you believe are important for a candidate in our eyes?”
Read report →“Would you prefer an environment that encourages competition, or one where you work independently?”
Read report →“How driven are you for success? For example, what would you do if you ranked 6th in sales?”
Read report →“Tell me about a time you had to work with someone you didn't get along with professionally.”
Read report →Formats, difficulty and experience
Across all 77 Staples interview reports.