Staples Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 54 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Staples.
Staples
Sales Lead
Lead Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a nice and easy interview, nothing to stress over. They asked me questions about my previous work experience, skills, and how my customer service is, etc. They were nice and friendly.
Confirmed questions1 question
- Tell me about your previous work experience.
Staples
Sales Representative
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Presentation
Applied online and got a call from the hiring manager about a week after. She asked me a few questions and then scheduled an in-person interview for two days later. The regional sales manager was also present. It was a very relaxed and comfortable interview. The hiring manager seems very involved. They have a great team and want to ensure the candidate is a good fit. They ask several personality questions, including how you'd handle a competitive setting with tight deadlines and quotas. They mentioned they'd follow up in two days for a second interview.
Confirmed questions1 question
- How competitive are you on a scale of 1 to 10?
Staples
Sales Representative
Mid Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
The hiring process started normally, but then they asked me to shadow a current sales rep for a whole day. This felt unreasonable, asking someone already employed to take a full day off without pay. Additionally, they expected me to meet a rep who lives two hours away, and there was no guarantee of a job offer afterward. Their expectations were really out of touch, making it the worst interview experience I've had.
Confirmed questions1 question
- Could you try to sell me a pen?
Staples Sales Representative Interview Questions
Quoted word for word from Staples interview reports.
“Would you rather win a game and play poorly, or lose and know you played your best?”
Read reports →“What's the base salary you absolutely need to survive?”
Read reports →“What action would you take if a customer wished to return an opened ink cartridge?”
Read reports →“How would you recommend a pen based on my needs?”
Read reports →“What would you do if a prospect agreed to sign up if you could save them X% on office supplies, you showed them the savings, but then they backed out when you asked for the business?”
Read report →“How would you handle a customer who tells you they need 300 binders by next week?”
Read report →“What suggestions do you have for improving the store?”
Read report →“How will you manage both school and retail work?”
Read report →“In which store department do you think you could work?”
Read report →Formats, difficulty and experience
Across all 54 Staples interview reports.