
Staples Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 34 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Staples.
Sales Manager
It was a pretty chill interview process, but they did dig into things. I liked the feedback and the mix of questions. Both rounds happened on the same day, in person. First, I had behavioral questions and a case study with one interviewer. Then, I moved to another room for another case study and more questions with a different person. They got back to me with the offer three days later.
- What attracts you to Staples?
Sales Manager
I applied for a Sales Manager role at multiple locations because I'm looking to relocate. I had one call with a recruiter in Wooster. We had a really good conversation, and I thought I did very well. She then mentioned that she thought I would be a better fit for the company in the Austin or Dallas area. She stated that the Area Manager would call me to continue the interview process within 48 hours. It's been two weeks and I haven't heard anything. Either the recruiter was dishonest initially, or the Area Manager is not fulfilling her responsibilities. In any case, I'm not impressed and found it very unprofessional.
No confirmed questions were included in this interview report.
Sales Manager
First, a recruiter will give you a 30-minute call. If that goes well, you'll have an hour-long interview with the district manager at one of the stores. Expect standard retail questions you should know for this job. A positive attitude is important, so don't say negative things about former employers. Be ready for a lot of 'how would you handle this' questions. If the district manager likes you, you'll then interview with a store manager.
- What is your biggest weakness and what areas do you need to improve on?
- Can you describe how you would handle a specific situation?
Staples Sales Manager Interview Questions
Quoted word for word from Staples interview reports.
“What items could you sell with a laptop, and can you list them in a minute?”
Read reports →“Could you try to sell me this coffee?”
Read reports →“How would i handle an upset customer who feels he/she has not received good service.”
Read reports →“What would you do if you needed help answering a question?”
Read reports →“How do you deal with a tough customer?”
Read report →“What are your plans if you don't get this job?”
Read report →“What motivates your desire to become a manager?”
Read report →“What is your weakness and how did you develop that?”
Read report →“What's your approach to dealing with an unhappy customer?”
Read report →Formats, difficulty and experience
Across all 34 Staples interview reports.