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Staples Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 389 interview experiences · FREE TO READ

1.6 Rounds average
Easy Typical difficulty
69.1% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Staples.

Showing 3 of 389
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Sales Associate

Sales · nearly a year ago

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

The interview process was pretty easy, especially since I'm a freshman in college. They asked some basic stuff like how I'd handle a chaotic environment and if I had my own ride to get to work. They also wanted to know if I was a team player and if I had any prior sales experience.

Confirmed questions5 questions
  • Is your transportation reliable?
  • How do you handle chaos?
  • Can you work well with others?
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Staples

Sales Associate

Sales · a year ago

Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Case

We started with a general intro, then moved on to sales scenarios where they asked what I would do. They also talked a bit about company growth and asked about my past experiences and what my previous employer would say about me.

Confirmed questions6 questions
  • Which store do you like the most?
  • Tell me about yourself.
  • What would you do in this sales situation?
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Staples

Sales Associate

Sales · a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral Technical

I had a phone screen first, then an in-person interview. I emailed with the hiring manager to set up the in-person meeting. I met the hiring manager and a teammate during the face-to-face, and we talked about the company. It's a sales job for office supplies, and it requires some local travel.

Confirmed questions1 question
  • How would you sell this pen to me?

Staples Sales Associate Interview Questions

Quoted word for word from Staples interview reports.

If you were to sell a printer, what other items would you suggest selling alongside it?

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What would you say to a customer who wanted lined paper after you've shown them where it is?

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If there was something you wanted to change about yourself, how would you go about it?

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How would you respond if a customer inquired about an item that is currently unavailable?

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Do you have any days off needed in the near future due to prior commitments?

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If a customer wanted to buy a computer, how would you persuade them to purchase one from Staples?

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If I were to contact your closest friend, what feedback would they offer about you?

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How would you handle a situation where a customer is upset about a product being out of stock?

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Considering that computer sales have low margins and insurance sales are key to covering costs, how would you approach selling insurance?

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Formats, difficulty and experience

Across all 389 Staples interview reports.

Interview formats

Behavioral 69%
Technical 13.8%
Other 9.2%
Presentation 5.3%
Group 1.4%

Interview difficulty

Easy 58.6%
Average 39.6%
Difficult 1.8%

Candidate experience

Negative 10.9%
Neutral 20%
Positive 69.1%