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Staples Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 40 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
55% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Staples.

Showing 3 of 40
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Staples

Assistant Manager

Operations · more than a year ago

Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

I applied online on a Friday and got a request for a phone interview, which I scheduled for Tuesday. The phone screen went well, and they said I was moving on to the next round, a virtual interview scheduled for Friday at 10 am. I received the invite at 12:43 pm on Tuesday. Then, at 2:01 pm on Tuesday, they sent a cancellation and what looked like a new invite, but it didn't have a new time or a calendar invite. I contacted the HR person to ask for a new time, but she didn't give me one, just said 'interview update.' Friday came, and I tried to get on the call, but no one was there. This was unprofessional, the first time I've seen this when interviewing for jobs. Red Flag.

Confirmed questions3 questions
  • Standard questions about your experience?
  • Why are you interested in Staples?
  • Tell me about a time when you... (situational question)
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Staples

Manager

Operations · more than a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

It started with a recruiter finding my resume online and asking to pass it to Staples HR, which I agreed to. Then, an HR person called me within a week and asked general questions about my resume, management experience, and customer service. They said they'd call me back if interested. About two weeks later, the District Manager contacted me to set up a one-on-one interview at a store. During this interview, he really dug into my resume, asking about my high school, extracurriculars, and my very first job. I think they were evaluating both my personality and my management skills. I left feeling really good about it because I'm proud of my background.

Confirmed questions3 questions
  • Can you tell me about your favorite subjects in high school?
  • What activities did you enjoy outside of school?
  • What was your role within that group or activity?
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Staples

Manager

Other

Manager Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was irritating. The interview felt like it went okay, but then the recruiter asked about jobs I hadn't listed on my resume. I was honest and mentioned a part-time job at a video store and a paper route from when I was a kid, because I didn't think my teenage jobs were relevant to my current career. The vibe of the interview changed immediately. The recruiter was shaking her head and wanted super detailed questions about these old jobs, like why I left, who my manager was, how to contact them, and my performance. I left feeling like I was accused of lying because I wasn't ready to talk about part-time work I did when I was 16, even though I'm in my 30s now.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

Staples Manager Interview Questions

Quoted word for word from Staples interview reports.

What would you do if a customer got angry at a cashier due to a misunderstanding about a sale that finished yesterday?

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Regarding Staples, how would you suggest they leverage their resources for market competition?

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Can you confirm your legal eligibility to work in the US?

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Can you tell me about your favorite subjects in high school?

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What do you consider to be an effective management style?

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Can you compare the experience of selling cars to selling computers?

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What are your views on how to keep a team performing well and motivated?

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Formats, difficulty and experience

Across all 40 Staples interview reports.

Interview formats

Behavioral 62.3%
Technical 27.9%
Presentation 3.3%
Other 3.3%
Group 1.6%

Interview difficulty

Easy 25%
Average 62.5%
Difficult 12.5%

Candidate experience

Negative 30%
Positive 55%
Neutral 15%