Sports Basement Interview Questions
& Process

The interview was laid-back and unstructured. I sat on a comfy couch, and the store manager sat opposite me with a clipboard. I spoke with two managers from the team. The questions were pretty straightforward, with a few that focused on my personality.

It was a super chill and relaxed interview. They started by asking about my Halloween costume, which was pretty unexpected. The conversation was brief and focused on fundamental customer service and technical inquiries. The interview took place on a couch upstairs, making it feel very straightforward and uncomplicated.

I first interviewed with the person who set the meeting and another staff who took notes throughout the interview. She looked over my resume and asked a few questions about my background with athletics. I responded with my story and experiences. She seemed really bubbly and interested in what I had to say and even said I had lots of "strong" points. The person taking notes didn't ask any questions but I did have a quick friendly conversation with him before the interview. I was really sold by working with these people and for this company. BUT, the last person left me with this awful feeling. He was probably the manager or the head person. The first thing he said to me was "What are you doing here?", which I kindly responded that I was here for a job. Then he asked questions and as I was answering them, I can see his eyes wonder off and his body language telling me he didn't want to be there. Whatever the reason may be, it was clear to me that he wasn't interested. I continued on and pretended to not be effected by his body response. He then said they will call back in a week, which they NEVER did. It's long overdue by now. I didn't receive a formal rejection. I waited weeks for that call. I was sold by this company and their story and mission. But after this interview and my experience with that guy, everything else this company has to say mean nothing and hard to believe. They do not train you and they lack organization skills. Not to mention, I think it's RUDE when you tell someone you will call them and weeks later (almost a month now) and I am here still waiting for that call.

I met with the senior manager and then the department lead. It was pretty relaxed and friendly. Since it was a general interview, they wanted to figure out where I'd be the best fit. So, they asked about my previous retail work, what I liked doing, and any outdoor activities I've done or am interested in. I had experience in some areas, so we talked about how much I knew about the products – they weren't trying to trick me, just get a sense of my fit. They really seemed to like an upbeat, can-do attitude. It's not hard if you treat it like a conversation and are genuinely excited about the company.