
Spear Physical Therapy Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 40 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 40 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Spear Physical Therapy.
Therapy Technician
I had a phone screening and then an in person interview. It was very easy, everyone was nice and the questions reinforced what the description asked for. The interviewer asked about relevance of previous positions as it applies to customer service etc.
- Can you tell me about your athletic background or interest in physical therapy?
- How do your previous positions relate to customer service?
Customer Service Representative
I had an interview at Spear for a remote position and the interviewer was really rude. She insisted that I interview for an in-person role even though my application was for a remote position. Then she told me the job pays $17/hr. When I tried to negotiate, she gave me excuses why $17 was the max they could offer. This role requires working as both a customer service rep and a care coordinator with a bad schedule. Based on reviews, it seems like the higher-ups make a lot of money while paying their employees very little. I don't recommend this company at all, it's a joke.
- Can you share an instance where you delivered exceptional 5-star customer service?
Care Coordinator
This was the longest, most drawn-out, and vaguest interview process ever. It started with a phone screening, then an in-person interview in Chelsea a few weeks later. The next week, I had to shadow at that location. Then, about a week after that, I went to Brooklyn for an interview at their location there. After that was done, I had to shadow the same job again, at that Brooklyn location. The whole thing took over two months, and they never told me what was coming next. It felt really unorganized, and they wouldn't tell me anything about salary. The interviewers didn't seem to listen, and they were just waiting for keywords like 'organization.' This was easily the most frustrating experience out of more than 20 companies I interviewed with, especially since it was for the most entry-level position of them all.
- How would you deal with an unhappy patient?
Physical Therapist Assistant
I first interviewed with the regional manager over zoom for about 30 minutes. Then I had an observation day at two of their clinics for about 3 hours, and interviewed with a clinic manager at the end of the observation hours. It's been three weeks, and I've sent two follow-up emails. I haven't heard back about whether they filled the position or if I wasn't a good fit, which is pretty frustrating and unprofessional given all the questions they asked about customer service and relationship building.
- What does building a good work environment mean and what does it look like?
Spear Physical Therapy Interview Questions
Quoted word for word from Spear Physical Therapy interview reports.
“What was the company's revenue in 2015?”
Read reports →“What is your definition of culture?”
Read reports →“What's the earliest you can begin working?”
Read reports →“What makes you want to become a Physical Therapist?”
Read reports →“What made you decide to pursue a career in Physical Therapy?”
Read report →“Why SPEAR?”
Read report →“How would you manage your schedule if a patient is 20 minutes late and you need to see the next one on time?”
Read report →“What does building a good work environment mean and what does it look like?”
Read report →“How important is culture in a workplace?”
Read report →Formats, difficulty and experience
Across all 40 Spear Physical Therapy interview reports.