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Soofa Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

1.7 Rounds average
Average Typical difficulty
16.7% Positive experience

Which role are you interviewing for?

5 roles · 6 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Soofa.

Showing 4 of 6
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Soofa

Customer Support Specialist

Operations · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral Technical

The first phone screen with HR went really well and the interviewer was very nice. I moved on to the next round to meet with the hiring manager. The hiring manager was late to start the interview, barely showed any interest, and kept checking her Apple watch. I also could tell that she was multitasking on her computer the entire time during the interview. She said I would hear back except I ended up being ghosted by them. Do not waste your time applying for any of the roles in this company if you do not want to be ghosted. There are reviews left on here from former employees about their poor experience working at Soofa. Which ended up being true based on this experience and it raises a HUGE red flag about this company.

Confirmed questions1 question
  • How do you handle managing your projects?
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Operations Manager

Operations

Mid Easy Negative experience Decline offer 4 rounds
Interview process
Recruiter call Panel Onsite Offer
Interview formats
Behavioral Technical Presentation

It was a pretty standard interview process. Started with an HR screen, then a panel interview, followed by a meeting with the hiring manager, and finally, an offer. The hiring manager showed obvious disgust when I asked for a higher offer, which was 37k less than my current salary. They also tried high-pressure tactics, asking if I'd accept their offer on the spot if they could meet a certain number. It was annoying that after four weeks of interviewing, I only had 24 hours to accept or decline. I declined to maintain a good relationship, but I doubt that will happen.

Confirmed questions1 question
  • Can you describe your experience working with external customers?
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Soofa

Intern

Engineering

Intern Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I applied for a student internship a few years back. The hiring manager reached out to schedule an interview, but then I was ghosted. They never responded again, which was weird since they initially seemed interested. I would have preferred a rejection over being left hanging. It felt unprofessional, like this wasn't a dating situation.

Confirmed questions1 question
  • Not applicable
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Soofa

Customer Service Manager

Operations

Manager Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The process was fine. I spoke with a recruiter for about 30 minutes. The conversation was really friendly and good. I didn't get a second interview, but it was a good experience overall. I'd be interested in interviewing again later.

Confirmed questions1 question
  • Tell me about a challenge you faced.

Soofa Interview Questions

Quoted word for word from Soofa interview reports.

Can you describe your experience working with external customers?

Read reports

Formats, difficulty and experience

Across all 6 Soofa interview reports.

Interview formats

Behavioral 66.7%
Technical 22.2%
Presentation 11.1%

Interview difficulty

Easy 33.3%
Average 66.7%
Difficult 0%

Candidate experience

Negative 83.3%
Positive 16.7%

Reports by job function

Operations 3
Sales 1
Engineering 1
Other 1