SoftServe Qa Engineer Interview Questions
& Process

This was a QA Analyst Trainee position, looking to hire recent graduates with no prior QA experience. The first interview went well. Then, I had a second interview with a manager of one of the US sites I would work at. He said I was a top candidate. After that, things got really disorganized over the next month and a half. I had multiple interviews with HR and Ukrainian recruiters. They were unorganized, unsure of my role, and sometimes repeated earlier interviews. They often cancelled interviews last minute and rescheduled vaguely. Despite being told I was a 'top candidate' throughout, the final interview was rough. It was a Skype call with Ukrainian management who were disengaged, had poor English, and asked incoherent questions. They were rude when I couldn't understand them, flip-flopping between difficult tech questions and picking apart my personality. For example, they said I wasn't a good fit because I stopped smiling when talking about computers, when in reality I was just comfortable. Overall, the company was unprofessional and disorganized, especially the Ukrainian side, which treated applicants poorly despite the American side's praise. My advice is to avoid this company.

The job was appealing because they were hiring recent graduates without QA experience and providing training. The initial interview was fine. For the second interview, I was scheduled to speak with a US-based manager, which happened a week later and went well. The manager hinted at possibly more interviews but wasn't sure. He mentioned I was a strong candidate. However, the following month and a half became very drawn out. I had several interviews with HR and some Ukrainian recruiters over the next month. The process was disorganized; interviewers were unclear about the role, sometimes didn't know what position I was applying for, and interviews often felt repetitive. They frequently canceled interviews shortly beforehand, rescheduling them vaguely for 'sometime next week.' Despite being repeatedly told I was a 'top candidate,' the final interview was with a group of Ukrainian management women via Skype. They were unengaging, had varying English proficiency, and asked unclear questions that were hard to answer directly. Their communication was choppy, and they were dismissive when I struggled to understand. They seemed to have a misplaced confidence in their English skills and alternated between asking highly technical questions and criticizing my personality traits as flaws. They seemed to lack skills in communicating effectively with Americans and understanding our cultural nuances. One interviewer commented that my change in expression when discussing computers indicated a dislike for the subject, questioning my suitability for the role. I felt comfortable discussing technology, which made me more relaxed. If I hadn't felt like a good fit, I wouldn't have continued the interview process for so long, especially after being consistently praised and then receiving a low offer. Overall, the company appeared unprofessional and disorganized, with poor applicant treatment. If the role involves interaction with the Ukrainian team, be aware that speaking Russian won't help, as they will respond in broken English. Expect numerous early morning interviews to be canceled last minute via email, with no rescheduled date. There's a disconnect between the American team's positive feedback and the Ukrainian team's negative treatment, all while attempting to appear professional. My recommendation is to avoid this company and seek opportunities elsewhere.

First, an HR interview, then technical team members interviewed me in English. That interview was very long, lasting about an hour and a half. It focused on technical aspects.