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Softplan Customer Success Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Softplan.

Showing 3 of 5
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Softplan

Customer Success Manager

Sales · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

The first part of the process was cool, with Laís from HR who was super helpful, open, and nice. The second part was the WORST interview of my life. I was interviewed by Bruno, who was also quite open and nice, and by Jessica, the area manager who honestly was a fount of rudeness and antipathy. I was extremely shocked. She didn't even introduce herself, had a scowl on her face the whole interview, as if she were doing me a favor by being there and I was disrupting her afternoon tea. Really very rude from start to finish, by the end of the interview I was already sure I hadn't passed. Which I thanked God for because imagine working with a manager who doesn't even say good morning.

Confirmed questions1 question
  • Tell me about your previous experiences.
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Softplan

Customer Success Manager

Sales

Mid Difficult Positive experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

Very good, fast, and transparent process. People are open to giving sincere feedback, the technical stages are well conducted, and from the first chat, the recruiter is clear about all salary alignments.

Confirmed questions4 questions
  • What are your expectations?
  • Describe your career trajectory.
  • What are your career goals?
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Softplan

Customer Success Manager

Sales

Mid Easy Neutral experience No offer 1 round
Interview process
Recruiter call

A primeira etapa aconteceu bem rápido depois que enviei meu currículo, mas depois disso, nunca mais tive notícias. Não recebi nenhum retorno. Já se passaram mais de 4 semanas e estou esperando. Eles nem atualizam o status do processo na Gupy. Poxa, eu esperava um pouco mais de consideração, ainda mais pela imagem que a empresa passa.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

Softplan Customer Success Manager Interview Questions

Quoted word for word from Softplan interview reports.

Can you walk me through your career path and share a bit about your personal background?

Read report

Formats, difficulty and experience

Across all 5 Softplan interview reports.

Interview formats

Behavioral 57.1%
Technical 42.9%

Interview difficulty

Easy 20%
Average 40%
Difficult 40%

Candidate experience

Neutral 20%
Positive 60%
Negative 20%