SOC Telemed Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 11 reportsCandidate interview experiences
First-hand accounts from people who interviewed at SOC Telemed.
SOC Telemed
Replenishment Associate
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The interview process was pretty easy, with three parts. It was a comfortable and simple job, but it really needs you to be super detailed and pay attention because you're handling calls for telemedicine, and people's lives are on the line.
Confirmed questions2 questions
- Can you tell me why you applied for this position?
- Are you familiar with any medical terminology?
SOC Telemed
Sales Representative
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Recruiter call Phone screen
Interview formats
Behavioral
I had two long recruiter calls where they said I was a good fit and would move me to the hiring manager. I was ready for the hiring manager call at the scheduled time, but after waiting an hour, I contacted the recruiter. Three days later, I was told the manager never joined the meeting. I requested to reschedule but received no reply. Three weeks passed, and then I got an email saying they weren't moving forward because the hiring manager didn't believe I had the qualifications. It's strange because we never had a conversation. Older reviews seem right about this being an unprofessional place. I don't know what they're looking for, but good luck finding good sales people to join this mess.
Confirmed questions1 question
- How does your background align with the requirements of this role?
SOC Telemed
Credentialing Specialist
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
The recruiter contacted me but was really rude and only cared about getting me to work until the end of the year. She lied about the job duties, which I only found out were different when I came in for the interview. The recruiter seems to just want to fill the position quickly to get paid and doesn't really know the role. She wouldn't let me talk to the hiring managers, and when I tried, she told me not to discuss salary. Aside from the pushy recruiter, the hiring manager explained the position and the company, and asked some behavioral questions. They also showed me the main office, which was nice.
Confirmed questions2 questions
- Tell me about a challenging time.
- Describe a difficult situation you encountered.
SOC Telemed
Implementation Manager
Senior Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation
Interview formats
Behavioral Technical Presentation
I had an initial phone chat with a recruiter, which went pretty well. After that, I spoke via Zoom with two managers. They seemed to like me, but felt my skills would be a better fit for an Implementation Manager role instead of a Client Success Manager. So, I had a third interview with another director. But in that last interview, she basically told me they didn't have any open positions and would keep my resume on file. It was a bit frustrating because she could have told me that upfront before wasting my time with the interviews. Or, the other managers could have dug deeper into my background and considered me for the Client Success Manager position. They recently merged with Access Physicians and their hiring process seems really disorganized right now.
Confirmed questions2 questions
- Could you share your strengths?
- Describe a situation where you dealt with a dissatisfied client and how you resolved their problem.
SOC Telemed Interview Questions
Quoted word for word from SOC Telemed interview reports.
“Are you familiar with any medical terminology?”
Read reports →“What is your understanding of the benefits package?”
Read reports →“Can you work holidays and weekends?”
Read reports →“Why are you interested in SOC Telemed?”
Read reports →“What is your ideal DevOps environment?”
Read report →“Could you tell me about the other offers you've received?”
Read report →“Describe a situation where you dealt with a dissatisfied client and how you resolved their problem.”
Read report →“Can you describe how you manage your sales territory?”
Read report →“Tell me about a challenging time.”
Read report →Formats, difficulty and experience
Across all 11 SOC Telemed interview reports.