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SMS International Shore Operations Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 4 interview experiences · FREE TO READ

1.8 Rounds average
Easy Typical difficulty
75% Positive experience

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Candidate interview experiences

First-hand accounts from people who interviewed at SMS International Shore Operations.

Showing 4 of 4
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SMS International Shore Operations

Pier Agent

Operations · more than a year ago

Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral

It was a pretty easy process, although they sometimes take a while to get back to you, like a week or two. But the paperwork and scheduling were straightforward. Overall, it was a good experience.

Confirmed questions1 question
  • Do you have any customer service experience?
SMS International Shore Operations logo
SMS International Shore Operations

Pier Agent

Operations · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

I applied online and about a week later, I got an email from SMS. They wanted to meet online using Word meetings, so I had a meeting with a manager from pier 91 in seattle. It was a really short meeting and then I got the job.

Confirmed questions2 questions
  • Can you describe your availability?
  • What led you to apply for this role?
SMS International Shore Operations logo
SMS International Shore Operations

Pier Agent

Operations · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other

I went to an open interview and there were a lot of people there. I had to wait 2 hours to talk to someone. The interviewer, Keon, was really nice and helpful. She explained the job well. The job would be cool, like greeting people and helping them get on and off the cruise ship. But my problem is with the costs before starting at SMS. You have to pay $125.25 for a TWIC ID and a Port of Miami ID. Then the uniform is another $130. So for $250, they're offering to pay $9.50 per hour for this part-time job? It will take about 25 hours of work just to pay for the starting costs. I was so surprised by the cost for a job that pays barely more than minimum wage. It doesn't seem right to charge people these things when the wage is so low.

Confirmed questions2 questions
  • Have you ever been convicted of a crime?
  • Are you able to purchase the required IDs immediately?
SMS International Shore Operations logo
SMS International Shore Operations

Check-in Agent

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was pretty simple, they wanted to make sure you were the right fit for the job in the first place, so they were careful with who they hired, and also if there was a way to move you around if needed, to whatever fits.

Confirmed questions1 question
  • What is your availability for the season?

SMS International Shore Operations Interview Questions

Quoted word for word from SMS International Shore Operations interview reports.

Formats, difficulty and experience

Across all 4 SMS International Shore Operations interview reports.

Interview formats

Behavioral 80%
Other 20%

Interview difficulty

Easy 75%
Average 25%
Difficult 0%

Candidate experience

Neutral 25%
Positive 75%

Reports by job function

Operations 4