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SMS Data Products Group Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 12 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
91.7% Positive experience

Which role are you interviewing for?

5 roles · 12 reports

Candidate interview experiences

First-hand accounts from people who interviewed at SMS Data Products Group.

Showing 4 of 12
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SMS Data Products Group

Program Analyst

Operations · a year ago

Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

This was for a contract Program Analyst position. It was pretty simple - they just needed someone for the LCAT. These PA positions were always changing because there wasn't much room to grow and the pay wasn't that good since the contract rates were pretty low.

Confirmed questions1 question
  • Are you okay with contract work?
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SMS Data Products Group

Client Support Technician

Operations · more than a year ago

Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Technical screen Panel Group
Interview formats
Technical Behavioral Group

I applied recently and it took them a couple of weeks to get back to me. They set up an interview for me on Microsoft Teams. The recruiter greeted me, and then four other people joined. They all had different roles, and I think I spoke with the director, managers from different departments, and the manager I'd be reporting to. They started by explaining what SMS supports. Then they asked me about 7-15 questions and gave me feedback on how I did. It was a great interview and the people were great, even if I don't get an offer, it was good practice.

Confirmed questions3 questions
  • Can you explain what DHCP, DNS, and CMD are on Windows and what their acronyms stand for?
  • If a user calls saying they can't connect to the internet, and you find their device has an APIPA, what steps and tools would you use to troubleshoot this network connectivity issue?
  • Describe how you would handle a disagreement with a colleague regarding a proposed solution or fix.
SMS Data Products Group logo
SMS Data Products Group

Help Desk Service Level II

Operations · more than a year ago

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

The process was two steps: First, I talked to the recruiter who seemed to know a lot about the job, was quick to reply to my questions, and called back when they didn't have the answer right away. Second, I met with the direct supervisor/on-site program manager, who asked me behavioral and technical questions. They weren't too hard if you already have a security+ certification.

Confirmed questions2 questions
  • How would you describe your leadership style when facing challenging circumstances, and what is your expertise in network monitoring?
  • Could you describe your leadership style in difficult situations and your knowledge of network/monitoring?
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SMS Data Products Group

EMS Engineer

Engineering

Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical

I applied for the job and a recruiter gave me a call to check if the job was a good fit and to verify my background. Then, I met with a technical manager who assessed my technical skills. Since it was a contract position through a prime contractor, I also had to meet with them. After that, we finalized everything via email and phone calls and I got the offer.

Confirmed questions1 question
  • Can you tell me about your engineering experience with the specific tools used for this role?

SMS Data Products Group Interview Questions

Quoted word for word from SMS Data Products Group interview reports.

If a user calls saying they can't connect to the internet, and you find their device has an APIPA, what steps and tools would you use to troubleshoot this network connectivity issue?

Read reports

Can you explain what DHCP, DNS, and CMD are on Windows and what their acronyms stand for?

Read reports

Are you CompTIA Security+ certified or can you get certified?

Read reports

Can you outline a plan to boost the company's revenue in the coming year?

Read reports

Describe how you would handle a disagreement with a colleague regarding a proposed solution or fix.

Read report

Tell me about your experience with security troubleshooting.

Read report

Formats, difficulty and experience

Across all 12 SMS Data Products Group interview reports.

Interview formats

Behavioral 57.1%
Technical 33.3%
Group 4.8%
Presentation 4.8%

Interview difficulty

Easy 33.3%
Average 66.7%
Difficult 0%

Candidate experience

Neutral 8.3%
Positive 91.7%

Reports by job function

Operations 7
Sales 2
Engineering 2
Other 1