Smarsh Product Manager Interview Questions
& Process

This was a rude interview with someone on their phone or computer, no courtesy at all. Glad to have this experience early to see what kind of boss this recruiter could be.

The whole process took about 8 weeks, and I felt like I was always the one reaching out for updates. I only had 3 interviews across 2 months and got very little feedback after each stage. Honestly, it felt like I was ghosted most of the time, which was a really negative experience. I'd try to get feedback after interviews, but Smarsh would take like two weeks to respond. I actually had to say I was considering dropping out to get a response the next day. They rejected me after the last interview with a super generic email, no real feedback at all. Just a bad experience overall.

The interview process involved only one initial round with the interviewer. The call was quite brief, under 15 minutes, and felt very one-sided and impersonal. The recruiter seemed disengaged, lacking in-depth knowledge about the role beyond a basic job description. When I inquired about the role's background, its needs, or anything beyond the JD, they couldn't provide answers. There were extended silences where I had to prompt the interviewer to see if they had all the necessary information. Although I was interested in the job itself, the interview experience was disappointing. I received an email on Saturday morning stating I wasn't selected for a second round with the hiring manager, which was actually a relief as it didn't seem like the right fit.