Sitel Tecnologia da Informação e Telecom Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Sitel Tecnologia da Informação e Telecom.
Sitel Tecnologia da Informação e Telecom
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a great experience, and I think it's a really good place to work. If you're a hard worker and dedicated, with a willingness to work, you'll do well here.
Confirmed questions6 questions
- Can you tell me about your experience?
- How do you feel about relocation?
- What motivates you?
Sitel Tecnologia da Informação e Telecom
Customer Service Agent
Entry Easy Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was very straightforward, they asked questions about your previous role and if you have worked in customer service before. Then you get asked if you have a headset to work with and it is a hybrid role.
Confirmed questions3 questions
- Have you had prior experience in customer service?
- Do you possess a headset for work purposes?
- Is the hybrid nature of this role suitable for you?
Sitel Tecnologia da Informação e Telecom
Customer Service Agent
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
A entrevista foi bem tranquila e descontraída, com pessoas extrovertidas. Pediram para eu me apresentar, falar sobre experiências e hobbies, e um case de sucesso. Antes da entrevista com o gestor, recebi uma ligação surpresa no meio do dia perguntando sobre defeitos, qualidades e case de sucesso.
Confirmed questions4 questions
- Pode me contar sobre suas experiências e hobbies?
- Poderia me dar um exemplo de um case de sucesso em que você esteve envolvido?
- Quais você considera serem seus defeitos?
Sitel Tecnologia da Informação e Telecom Customer Support Representative Interview Questions
Quoted word for word from Sitel Tecnologia da Informação e Telecom interview reports.
“How do you feel about relocation?”
Read reports →“What information have you gathered about what Sitel offers?”
Read reports →“Do you possess a headset for work purposes?”
Read reports →“What is your drive?”
Read reports →“Can you describe your strategies for managing stress?”
Read report →“Are you ambitious?”
Read report →“Is the hybrid nature of this role suitable for you?”
Read report →“What are your career aspirations for the next 5 years?”
Read report →“Why do you think you are the right person for this job?”
Read report →Formats, difficulty and experience
Across all 8 Sitel Tecnologia da Informação e Telecom interview reports.