Simon Arias Agency Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Simon Arias Agency.
Simon Arias Agency
Customer Service Representative
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Presentation Phone screen
Interview formats
Behavioral Presentation
The interview process was good. They provided good information about the company via a virtual webinar, and they were responsive in setting up the interview and the company overview presentation. It seems like a good place to work. However, you must be willing to invest in a license to sell insurance in your state, and you must spend a lot of time in training to learn about everything.
Confirmed questions1 question
- What motivates you to join our company?
Simon Arias Agency
Customer Service Representative
Entry Easy Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I logged into Zoom Webinar and the Director shared info on all the perks of working for the company, like incentives, potential annual income, and other bonuses. He also talked about the company culture, saying it's a fast-paced and competitive environment, but that they've received awards in Pittsburgh PA for being a top workplace.
Confirmed questions1 question
- What are your thoughts on how you would fit into the Arias Agency culture?
Simon Arias Agency
Customer Service Representative
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Presentation Group
Interview formats
Behavioral Presentation Group
The office was nice and clean, and the receptionist was friendly. The interviewer was cheerful and seemed happy. We went over my resume and didn't ask many meaningful questions, likely to gauge my personality. Then, we moved to a conference room with other candidates to watch a company presentation. The presenter was funny, upbeat, and passionate. We also completed a personality quiz, and they said they'd call if a second interview was needed.
Confirmed questions2 questions
- Can you describe your current job responsibilities?
- Are you happy with your current role?
Simon Arias Agency Customer Support Representative Interview Questions
Quoted word for word from Simon Arias Agency interview reports.
“Are you happy with your current role?”
Read reports →“What makes me a suitable candidate for this position?”
Read reports →“Tell me about your past customer service experience.”
Read reports →“Can you describe your current job responsibilities?”
Read reports →Formats, difficulty and experience
Across all 5 Simon Arias Agency interview reports.