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Seterus Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 15 interview experiences · FREE TO READ

2.3 Rounds average
Average Typical difficulty
40% Positive experience

Which role are you interviewing for?

6 roles · 15 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Seterus.

Showing 4 of 15
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Loan Specialist

Sales

Entry Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical Other

It was a simple process, but it took about a month to hear back from the hiring manager. The interview was offsite and mostly standard questions. They didn't mention it was for collections, just loan specialist before. If you dress business casual, seem enthusiastic, and can collect, you'll get promoted fast. Also, once you're in training, doing well means advancing quickly. If not, expect a lower-paying job.

Confirmed questions5 questions
  • What are your best qualities and areas for improvement?
  • Tell me about a time you went above and beyond for a customer.
  • What makes you want to join Seterus?
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Compliance Manager

Other

Manager Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral

The hiring process took over six months. I applied in March 2017 and my first interview wasn't until three months later. I didn't hear anything until late May, when I was invited to interview at IBM's Charlotte office with the hiring manager and two other people. The interview seemed to go well, but I never received any further communication. I reached out to the hiring manager for a response but never got one. It seemed rude to have me travel from Raleigh to Charlotte for an interview and then receive no follow-up.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Seterus

Asset Specialist

Operations

Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

It was pretty straightforward - a phone chat, then I met the hiring manager. The whole thing took about a month to get the offer. Honestly, the hiring manager and the job ad didn't really capture what the job was actually like. I wasn't told beforehand that I'd be on the phones constantly.

Confirmed questions1 question
  • What makes you the right choice for this position?
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Customer Care Executive

Operations

Entry Easy Positive experience No offer 4 rounds
Interview process
Recruiter call Technical screen Phone screen Onsite
Interview formats
Behavioral Technical Presentation

The hiring process for this role involves a few stages. It starts with a verbal ability test, followed by an email writing assessment, a self-explanation part, and finally, a meeting with the manager. If you pass the initial stage, the rest is usually smooth sailing without many difficulties.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

Seterus Interview Questions

Quoted word for word from Seterus interview reports.

Can you explain the relationship between reports, business processes, and business performance?

Read reports

How would you deal with someone who was mad we called them, how would you calm them down, and what kind of response would you offer?

Read reports

Share an instance where you achieved a very difficult goal.

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Can you tell me about a strength and a weakness you possess?

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Tell me about a time you went above and beyond for a customer.

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What are your best qualities and areas for improvement?

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Formats, difficulty and experience

Across all 15 Seterus interview reports.

Interview formats

Behavioral 51.9%
Technical 37%
Other 3.7%
Presentation 3.7%
Coding 3.7%

Interview difficulty

Easy 33.3%
Average 46.7%
Difficult 20%

Candidate experience

Negative 26.7%
Positive 40%
Neutral 33.3%

Reports by job function

Operations 7
Engineering 3
Other 2
Sales 2
Analytics 1