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Services for the UnderServed Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 16 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
43.8% Positive experience

Which role are you interviewing for?

7 roles · 16 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Services for the UnderServed.

Showing 4 of 16
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Services for the UnderServed

Marketing Communications Manager

Marketing · a year ago

Manager Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Technical Presentation

A former supervisor recommended me for this position to one of their Directors. I went through 4 interviews. The first was an HR screener. Then I had 2 in-person interviews with the hiring manager and 2 Exec Leadership staff, plus a phoner with a consultant. I tried to be thorough and thoughtful in my responses. The hiring manager gave positive feedback and said she'd respond by a specific date. When that date passed, I followed up and found out she had gone on a long vacation. After all that, I was ghosted by both the hiring manager and HR. They never updated me on the outcome or if someone else got the job, which was really disappointing.

Confirmed questions1 question
  • Tell me about your past work experience and how it relates to this role.
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Services for the UnderServed

Residential Aide

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral

I attended an open house interview event with a lot of other people, over 300. It was pretty chaotic and I waited more than two hours just to talk to a recruiter. The recruiter told me to call her the next Monday, which I did. She said I'd be a good fit for the company but she had to figure out which location would be best for me. About a month later, she emailed me for a second in-person interview at the actual work location. Then I interviewed with the manager who would be my boss. I asked about pay, and they said someone else handled that. I didn't find out my salary until I was signing the hiring paperwork the day before training started. Since it was during the holidays, I accepted the offer.

Confirmed questions1 question
  • Do you have any volunteer experience, and if so, could you tell me about it?
Services for the UnderServed logo
Services for the UnderServed

Human Resources Assistant

HR

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

I interviewed first with the Recruitment Manager, which was nice and not too formal, making me feel more comfortable. A few days later, I had a second interview with the HR Coordinator and HRIS Analyst. They asked a lot of situational questions and about my experience. I was told I'd be contacted within two weeks and assured they'd get back to everyone, but I never heard back, even after following up. Honestly, I understand no reply after the first interview, but after two interviews, I expect at least an email. Unprofessional.

Confirmed questions1 question
  • What's your approach when a client isn't responding?
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Services for the UnderServed

Wellness Coach

Other

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

I got contacted by HR after applying online and I'm currently in the onboarding process, which has been taking about 2-3 weeks. The HR folks are nice and professional, and I haven't had any issues so far. The first interview was with the program director and assistant program director, and they were pretty chill. My opinion might change later depending on how they treat me as an employee.

Confirmed questions1 question
  • Describe how you would manage a situation where someone is having a mental health crisis involving self-harm.

Services for the UnderServed Interview Questions

Quoted word for word from Services for the UnderServed interview reports.

Describe how you would manage a situation where someone is having a mental health crisis involving self-harm.

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Could you demonstrate your ability to write a case note by providing an example?

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Can you describe the services you can offer to the clients at SUS?

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What is your work experience with the mental health population?

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Tell me about your approach to work ethics when assisting the MR population.

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Formats, difficulty and experience

Across all 16 Services for the UnderServed interview reports.

Interview formats

Behavioral 72.7%
Technical 13.6%
Other 9.1%
Presentation 4.5%

Interview difficulty

Easy 6.2%
Average 87.5%
Difficult 6.2%

Candidate experience

Negative 50%
Positive 43.8%
Neutral 6.2%

Reports by job function

Other 7
Operations 3
Finance 2
HR 2
Marketing 1
Engineering 1