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SECURUS Technologies Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 26 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
57.7% Positive experience

Which role are you interviewing for?

13 roles · 26 reports

Candidate interview experiences

First-hand accounts from people who interviewed at SECURUS Technologies.

Showing 4 of 26
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SECURUS Technologies

Supervisor

Operations · more than a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical

The interview process was very friendly and easy to talk to. The questions seemed fair for the position. There are three stages: first, a screening by the recruiter, then an interview with two supervisors, and finally, an interview with site staff members you would be working with.

Confirmed questions3 questions
  • How do you stay organized? What tools do you use?
  • Do you feel comfortable working with incarcerated individuals?
  • Could you describe what you believe are the main requirements of this job?
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SECURUS Technologies

Database Administrator

Engineering

Mid Difficult Negative experience No offer 1 round
Interview process
Technical screen
Interview formats
Technical Coding

The interview involved using a laptop with only CLI access, which had Grub and root passwords that weren't provided. After bypassing these to gain root access, I was expected to write a shell script on the spot for multiple file manipulations. I was informed that untested changes are deployed to their production database due to its scale. The office environment was unpleasant, with top executives positioned to observe all screen activity. Unpaid overtime was presented as a requirement, suggesting constant crunch time. Overall, it was a negative experience with disagreeable individuals.

Confirmed questions1 question
  • Could you demonstrate how you'd script the movement of specific file types into dynamically created directories?
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SECURUS Technologies

IT Support

Operations

Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation
Interview formats
Behavioral Presentation

Applied online and heard nothing for 4 months. Re-applied to a similar role and got a call/quick interview from a recruiter 20 days later. Then scheduled a team interview, which required a lot of Securus paperwork beforehand. The team interview was average. They were impressed with my qualifications and my qualifications and asked why they hadn't contacted me before. They wanted a follow-up interview with a larger team and a presentation. I tried to schedule this for two weeks via calls and emails, but got no response. I saw the same job posted twice since then.

Confirmed questions1 question
  • The questions asked were standard.
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SECURUS Technologies

FSM

Operations

Mid Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Panel Background check Offer
Interview formats
Behavioral Technical

The interview process is pretty straightforward. First, you'll meet with the hiring manager. If they think you're a good fit, you might then meet with upper management, sometimes as a panel of 2-3 people, followed by a meeting with HR. Keep in mind that the recruiting process can take a while, so you might be left waiting for a few weeks between interviews. They use a CARL method for interviews, so be ready with strong examples.

Confirmed questions1 question
  • Describe how you would manage a conflict situation between two employees.

SECURUS Technologies Interview Questions

Quoted word for word from SECURUS Technologies interview reports.

Can you explain the difference between an Array and a LinkedList?

Read reports

In call design, why would you choose to use a state machine? It's pretty much the industry standard, I never thought to question it.

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Could you demonstrate how you'd script the movement of specific file types into dynamically created directories?

Read report

Formats, difficulty and experience

Across all 26 SECURUS Technologies interview reports.

Interview formats

Behavioral 46.8%
Technical 34%
Coding 10.6%
Presentation 4.3%
System Design 2.1%

Interview difficulty

Easy 30.8%
Average 53.8%
Difficult 15.4%

Candidate experience

Neutral 23.1%
Positive 57.7%
Negative 19.2%

Reports by job function

Engineering 10
Operations 9
HR 3
Analytics 1
Sales 1
Other 1