Scottish Widows Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 14 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Scottish Widows.
Scottish Widows
Assistant Actuary
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Take home Recruiter call Onsite
Interview formats
Technical Behavioral
So after I applied, I first had to do this online test thingy, it was like a simulated work environment. It had some behavioural and competency questions, plus a maths test. Then I had an interview, which was a call with another actuary. The last stage was an assessment centre, which took up the whole day.
Confirmed questions2 questions
- Do you have any questions about the company?
- Do you have any questions about the role?
Scottish Widows
Analyst
Mid Difficult Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
The interview process involved 3 rounds: an HR manager, head of desk, and the CIO. The interview was held in Edinburgh in the afternoon. It was organized by a recruitment consultant. An offer was made a few weeks after the interviews. General investment philosophy, stock analysis, and portfolio construction were discussed.
Confirmed questions6 questions
- Discuss portfolio construction
- Recommend a stock
- General investment philosophy
Scottish Widows
Customer Service Advisor
Entry Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical Presentation
So I had my 1:1 interview at Scottish Widows today and wanted to share how it went down. I met Robert, who led me to a small pod and introduced me to someone else who'd be taking notes. They started by giving more details about the role, including the pay, hours, and specific duties. Standard stuff, really. Then, it moved into a more in-depth, structured competency-based interview with four questions focused on customer care and adapting to workplace changes. They were really precise about what they were looking for, more so than in the phone interview. Lastly, there was a roleplay. It was supposed to be over the phone, but there were technical issues, so I did a mock 'phone call' in the office with Robert acting as a client with a query about his holiday insurance. It felt a bit odd, but I think it went pretty well. Overall, the interview was tougher than I anticipated, and the interviewers were serious, not revealing much. I'm hoping to hear back next week. Fingers crossed!
Confirmed questions3 questions
- Describe a time you gave great customer care.
- How do you handle changes at work?
- Tell me about handling a challenging customer.
Scottish Widows
Pensions Administrator
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral
I applied online through the Lloyds Banking website and then had an online interview via Teams. It was only 30 minutes long. The questions weren't too difficult, but I was expecting more questions about customer service, like 'tell me about a time you dealt with a difficult customer' or 'a time you went the extra mile'. Instead, it focused more on their company values, so I'd really recommend learning their values thoroughly and having examples ready!
Confirmed questions5 questions
- What's something you've really enjoyed doing?
- Can you share an instance where you demonstrated empathy towards someone, either in your personal or work life?
- How do your previous colleagues perceive your teamwork abilities, and what's your view on the importance of teamwork?
Scottish Widows Interview Questions
Quoted word for word from Scottish Widows interview reports.
“What would be the total number of electric cars in the UK if every person there switched to electric cars?”
Read reports →“What is your credit card number?”
Read reports →“How significant do you believe it is to consider another person's perspective?”
Read reports →“What factors would influence your decision to stay in a particular role?”
Read reports →“Can you share an instance where you made an error?”
Read report →“Can you share an instance where you demonstrated empathy towards someone, either in your personal or work life?”
Read report →“How do your previous colleagues perceive your teamwork abilities, and what's your view on the importance of teamwork?”
Read report →“Describe a situation where you decided to implement a more straightforward method for accomplishing a task.”
Read report →“Do you have any questions about the company?”
Read report →Formats, difficulty and experience
Across all 14 Scottish Widows interview reports.