
Scheels Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 31 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Scheels.
Cashier
I had one phone interview and then four in-person interviews. It took them over three months to get the paperwork sorted out. They did offer me the job, but I felt like an outcast right away when I asked for basic health accommodations, and they told me I couldn't get them. They also mentioned that my makeup might be against the dress code (just winged liner and mascara, seriously?). Maybe it was just this specific location, but I was so uncomfortable that I decided not to take the job.
- Can you describe a really tough situation you've faced?
Cashier
Applied online and got a call a few days later with some interview questions, then they set up an in-person interview. Went in two days later for two interviews. First was with HR, second with the cashier ASL. They both asked usual interview questions. After the first interview, I got a test (they call it a long form) with basic math and writing. I got a calculator for the math part and for writing, I had to write a letter to a customer who wasn't happy. There was also a list of terms, and I had to write how I'd fit into them (they were all headings from the job description like culture, teachability, etc.). After that test, I interviewed with the cashier ASL. They asked pretty similar questions to the first interview, then asked me to come back a few hours later. When I came back, they offered me the job, did a drug test, and sent in my background and credit check.
- Tell me about a unique accomplishment you are proud of.
- Can you describe your previous work experience?
- What distinguishes good customer service from great customer service?
Cashier
I applied online and got a call pretty quickly with some basic interview questions. Then I had a second interview the next week with more basic questions. After that, I had to take a written test that involved some basic math (using a calculator), writing a business-style letter, and answering a few questions at the end about how I'd bring certain things to Scheels. Then there was a third and final in-person interview with more questions, some of which were more specific to me.
- In five years, where do you see yourself?
- What's your favorite place to volunteer?
- What made you choose to apply to Scheels over their competitors?
Scheels Retail Associate Interview Questions
Quoted word for word from Scheels interview reports.
“In your opinion, what makes Scheels stand out from other sporting goods businesses?”
Read reports →“Which section of our store do you like the best?”
Read reports →“Who is your biggest role model and what impact have they had on you?”
Read reports →“Are you able to lift and carry a box weighing 30 pounds?”
Read reports →“In what ways can you make a contribution to Scheels?”
Read report →“Can you explain what servant leadership means to you?”
Read report →“Could you share an instance where you experienced subpar customer service?”
Read report →“Can you share an instance where you prioritized another person's needs above your own?”
Read report →“Would you be open to other roles at Scheels?”
Read report →Formats, difficulty and experience
Across all 31 Scheels interview reports.