SAS Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at SAS.
SAS
Technical Support Engineer
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
First, there was a phone screen with HR where they asked some basic behavioral questions about my career goals, expectations, and current job. Then, I had an onsite interview with the hiring manager where they asked me some technical questions about my past experience and situation-based questions relevant to a tech support engineer role.
Confirmed questions6 questions
- Have you used the product before?
- What are your career goals?
- What are your expectations for this role?
SAS
Technical Support Engineer
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Panel Background check
Interview formats
Technical Behavioral
I did a hirevue to answer some basic questions first. Then I had the final round interview, which was a panel of 4 technical support managers. They asked me really basic questions since this job was for early career folks. I didn't mind the panel, but sometimes it was quiet while they thought of questions. The managers were nice though and easy to talk to. What I didn't like was that I never met with HR to talk about salary or learn more about the job. Also, I never heard back after the panel interview. It's frustrating because I didn't get a rejection or any updates, and apparently, this is common based on other reviews.
Confirmed questions2 questions
- Can you tell us about your background and experience?
- What motivates your interest in SAS?
SAS
Technical Support Engineer
Mid Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Group Technical screen Onsite
Interview formats
Behavioral Technical
First, I had an online interview with the HR recruiter, and then I was immediately invited to a second online interview with the Iberia Manager. After that, I had a virtual interview using HireVue. It seemed like a fast process, but it wasn't. The recruiter then told me I was chosen for the last part: a group session and a final interview with the business team. However, this never happened. It was postponed multiple times, with just excuses, and then no more feedback.
Confirmed questions7 questions
- Can you tell me about your background and previous experience?
- What were some of the tasks you handled in your prior roles?
- Do you think this role is a good fit for you?
SAS Technical Support Engineer Interview Questions
Quoted word for word from SAS interview reports.
“Could you explain the steps for pumping gas to someone who has never done it before?”
Read reports →“Write a mail to test written communication skills”
Read reports →“Have you used the product before?”
Read reports →“Can you introduce yourself?”
Read reports →“What motivates your interest in SAS?”
Read report →“Describe a situation where you had to help a customer but didn't initially know how.”
Read report →“Do you have any general knowledge about software?”
Read report →“What is your motivation for pursuing a career in technical support?”
Read report →“What are your career goals?”
Read report →Formats, difficulty and experience
Across all 9 SAS interview reports.