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Richard Fleischman & Associates Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

2.4 Rounds average
Difficult Typical difficulty
50% Positive experience

Which role are you interviewing for?

2 roles · 8 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Richard Fleischman & Associates.

Showing 4 of 8
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Richard Fleischman & Associates

Client Services Engineer

Engineering · more than a year ago

Mid Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer Background check
Interview formats
Behavioral Technical

The offer was made in writing. The President happened to be in town for a convention and requested to meet with me. The meeting, which included the President and a couple of his associates, lasted about 40 minutes. It seemed to go well. However, about an hour after I left, HR called to withdraw the offer, stating they had confused me with another applicant.

Confirmed questions2 questions
  • Can you discuss your background?
  • Do you have any general technology-related questions?
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Richard Fleischman & Associates

Service Desk Engineer

Operations · more than a year ago

Mid Difficult Positive experience No offer 4 rounds
Interview process
Recruiter call Technical screen Technical screen Recruiter call
Interview formats
Technical Behavioral

I was approached by the RFA recruitment team. I completed an initial screening, then tests, then further screening up a chain and finally by the Managing Director. Everyone was very friendly and helpful with career goals.

Confirmed questions1 question
  • Can you describe a difficult incident you resolved recently?
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Richard Fleischman & Associates

Service Desk Technician

Operations · more than a year ago

Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Other

It was a pretty standard interview process. First, I had a screening call with a recruiter. Then, I met with technical managers and HR. They asked me some role-playing questions, covering both technical aspects and my personality. The focus seemed to be more on personality, though. There was also a computer-based assessment for tech skills, personality, and intelligence.

Confirmed questions2 questions
  • If an irate customer calls about an email issue, how do you handle it and what's your main goal?
  • What's your immediate objective when responding to an irate customer with an email issue?
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Richard Fleischman & Associates

Service Desk Associate

Operations

Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

It went smoothly and they were very professional from the beginning to the end. Even being short staffed at the time of my interview they stayed in contact with me to assure they covered all their bases. Honestly, I do not think it could have went any better.

Confirmed questions1 question
  • Where do you see yourself going after this role?

Richard Fleischman & Associates Interview Questions

Quoted word for word from Richard Fleischman & Associates interview reports.

What's your approach to configuring redundant storage for a VMware cluster?

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How many hours are typically required in a workday to maximize the role's capacity?

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What's your immediate objective when responding to an irate customer with an email issue?

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If an irate customer calls about an email issue, how do you handle it and what's your main goal?

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How do you manage interactions and communication with various managers?

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Can you describe a difficult incident you resolved recently?

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Formats, difficulty and experience

Across all 8 Richard Fleischman & Associates interview reports.

Interview formats

Behavioral 50%
Technical 35.7%
Other 14.3%

Interview difficulty

Easy 25%
Average 25%
Difficult 50%

Candidate experience

Negative 25%
Positive 50%
Neutral 25%

Reports by job function

Operations 5
Engineering 2
HR 1