Revolut Operations Manager Interview Questions
& Process

First, there was an online test that was pretty easy, simpler than other cognitive tests I've done. Then, an HR screening which was straightforward and fine. The HR person was nice and gave good advice for the next round, which was a problem-solving interview. This problem-solving interview was the tricky part. The interviewer seemed unfriendly and rushed from the start. It felt like they were reading from a script, just wanting to get it over with, or like they didn't care. The format was also different from typical consulting case interviews (like MBB), where they usually focus on your thinking process, not just the final answer. At Revolut, the interviewer seemed to only care if you got to their desired answer, rather than evaluating your thought process. It was totally candidate-led, with no brainstorming or collaboration with the interviewer. The interviewer just acted as a passive information source. They didn't offer any help, guidance, or feedback on your reasoning or judgment. They judged whether your answers matched theirs, even if other answers were logically valid. Candidates weren't allowed to make assumptions, even if they were logically derived. Overall, it seemed the interviewer had different expectations than most consulting case interviews, judging candidates on their final answer instead of their thinking process.

So, the first step was a recruiter call where we chatted about my background and motivations, and they hit me with some situational questions that needed the STAR method. Basically, common questions were like 'show me how you've made a process better' or 'tell me about a problem you fixed.' The recruiter was upfront about what they wanted and laid out the whole process. Then came a business case interview. You gotta be super structured and data-focused here. Lots of asking questions is key because they only give you the data when you ask. It's smart to have a framework ready, be logical, and use numbers. My question was about setting KPIs for Revolut's anti-money laundering process. It was challenging but cool, they wanted smart thinking and practical ideas. The final round was with a 'Bar Raiser.' This included more of those situational/STAR questions, plus a mini business case on managing people (since I was interviewing for a Project Manager role, though my title is Operations Manager). It was less about hardcore tech stuff and more about handling underperformers, great employees, and how to structure a team. Oh, and before the business case and bar raiser interviews, there was a quick 15-minute prep call with the recruiter. Those were actually super helpful – they explained the format, offered tips, and managed expectations. Overall, the process is really structured and clear, but maybe a bit rigid. You seriously need to be ready with detailed, quantified examples of your past work, and they'll push for data on almost everything. It can feel a bit samey, but if you like solving problems with data and clear structures, you'll probably dig it.

So first, we had a 30-minute recruiter chat about your resume and some questions about the job itself. Then, there was an online assessment, like a quick math test, 40 questions to do in 20 minutes. After that, a 45-minute case interview, they'll let you know what to expect for that. Next up, a 45-minute session called Team Fit, also known as Bar Raiser, where they ask you stuff based on work scenarios. The final interview is with the hiring manager, also Team Fit. They might put you on the spot with questions mostly from your CV. You'll hear back within a week or two with an offer or rejection. If you get to the end, don't worry too much about rejection because this place actually cares about your growth and will set up more interviews until you find the right fit.