Reverb Interview Questions
& Process

The interview process was really good, I liked how they welcomed me and accepted me. I don't think they fully understood my job though. I'm a Professional Counseling Therapist, I go to people's workplaces and also minister and counsel them at their homes.

I applied on April 24th, and the recruiter called me on May 3rd for a phone screen. Then I met the hiring manager on May 15th, and after that, I had a 1-hour interview with the Director of IT on May 20th. This was followed by a 2.5-hour panel interview with back-to-back calls on May 22nd, for which I had to take a day off work. I was told that the team would meet the following Tuesday and if all went well, I'd get an offer on Wednesday, May 29th. On the 29th, they said the decision would be delayed to May 31st. On May 31st, I was informed the decision was pushed to June 3rd, then to June 7th. On June 10th, I got an email asking for a call, where I was told the position was being 'put on pause' and no offer would be extended. I'm honestly shocked by how much the company disrespected my time and effort. I waited 19 days to find out the job was 'on pause' after I took time off my current job for their fast-paced interview schedule (6 interviews in 5 business days). They said the role was important because the manager would be on leave. They should know their budget, org charts, and job roles before interviewing candidates. Asking someone to interview and prove themselves repeatedly, only to 'pause the position' AFTER the whole process, shows they operate in bad faith. It's probably for the best, though, as some comments during interviews were red flags. For example, the Director of IT asked 'how would you handle someone yelling at you?'. Also, when I asked panel members how this role would help them, one said, 'I really want this person to have my back.' Interviews are a chance for companies to impress, and this just shows they have a difficult work environment or people.

The interview process was really good and run professionally, with clear and fast follow-ups. It started with a phone screen, then another phone interview, and finally a long video chat that was split into 4 parts with several team members. Everyone was nice and professional, and they made sure to ask for feedback at every point. They mostly asked competency-based questions, which they told me beforehand. The whole thing took about 4 hours of interview time. I really appreciated that after I got a rejection (they were very nice about it), the recruiter thanked me for the time and energy I put in. That might seem small, but most people don't do that, and it was nice to hear.

I had a phone interview with Reverb’s senior recruiter in 2019. It was a complete waste of time and an insult to my intelligence and credentials, given my background as a musician and my decade of customer care experience with technology. I had to wait about a week for the interview, and I had already detailed my experience in emails. When we finally spoke, the recruiter asked one tech-related hypothetical question with multiple answers. Because I apparently didn't give enough correct answers, she immediately wrote me off as "not a suitable candidate" after just one question. This question had nothing to do with music or my professional experience. It's bewildering that she didn't ask more about my background. This also shows the company's reluctance to train new hires in areas they might not be experts in, despite their enthusiasm and existing experience. For a company that claims to cater to musicians and music lovers, they don't seem to genuinely care about musical experience. If you value yourself and your craft, stay away from this company.