Red Hat Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 35 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Red Hat.
Red Hat
Technical Support Engineer
Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Technical screen
Interview formats
Behavioral Technical Technical
I had a video call with HR to screen me first, then I talked with some managers about my background and experience. Lastly, I had a technical interview to test my Linux knowledge. The first two chats were pretty chill, but the last one caught me off guard. They said it'd be about problem-solving, but it turned out to be mostly straight-up technical questions.
Confirmed questions1 question
- Can you explain the difference between a container and a virtual machine?
Red Hat
Technical Support Engineer
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
I applied for Technical Support Engineer. HR contacted me after six weeks, which felt late. She asked if I was still interested. The first interview was two days later, a HR interview. The HR person from Argentina said she'd email about the next stage, a technical interview with a manager. I waited three weeks with no news. I saw on the Red Hat careers site that my application status was 'Not selected.' She ghosted me. Very unprofessional, typical of many tech companies.
Confirmed questions1 question
- Can you tell me about your current role?
Red Hat
Technical Support Engineer
Senior Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Panel
Interview formats
Technical Behavioral
I applied through seek.com.au and heard back from the corporate recruiter who chatted about company culture and job details, and confirmed my work eligibility in Australia. Then I had a technical phone interview with a senior technical person about Java and JBoss. After that, I went in for a face-to-face interview at their Mountain View office. It was a bit split, with one interview in person and two over conference call, since the actual job is based in Australia. They seemed really keen to see if I'd be a good fit for Red Hat's culture, so most of the questions were about soft skills, specifically how I aligned with their core values and how my past experience demonstrated that alignment.
Confirmed questions1 question
- Be prepared to expect a lot of questions on how you will fit in Red Hat's core values.
Red Hat Technical Support Engineer Interview Questions
Quoted word for word from Red Hat interview reports.
“How do you change the root user's name to a different one?”
Read reports →“Given this LVM configuration: /dev/sda -> physical volume -> volume group -> logical volume -> filesystem -> /mnt/stuff, and you've exhausted all storage space on your filesystem, can't delete files, and lack additional storage devices, what are your options for finding more space?”
Read reports →“Can you explain the difference between a container and a virtual machine?”
Read reports →“Recovery from grub console is important, very important. Can you explain how to do it?”
Read reports →“Imagine a website is down. How would you go about troubleshooting this issue?”
Read report →“Can you explain the benefits of using PKI compared to UUID?”
Read report →“Could you explain the difference between L4 and L7 load balancers?”
Read report →“Can you explain the communication flow between services in OpenStack?”
Read report →“Imagine a customer reports a failed API call, but their platform doesn't store request data. What steps would you take to diagnose and resolve this problem?”
Read report →Formats, difficulty and experience
Across all 35 Red Hat interview reports.