RD Saúde Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 250 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at RD Saúde.
RD Saúde
Atendente
Entry Difficult Negative experience Accept offer 3 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Group
Me inscrevi online, a gerente me chamou alguns dias depois perguntando se eu tinha disponibilidade naquele dia para fazer a entrevista. Foi super bagunçado, o site não entrava. Falaram que ia fazer no outro dia por vídeo chamada no whats, mas no mesmo dia um pouco mais tarde mandou mensagem falando que iria ser naquele dia mesmo e mandou o link. A entrevista foi em grupo, aí falaram para aguardarmos o retorno. Um mês depois a gerente veio me avisar que teria uma vaga disponível depois de 30 dias se eu quisesse, deixei certo, fiquei super feliz. Aí passou 14 dias ela me enviou mensagem falando que a regional gostaria de fazer outra entrevista naquele mesmo dia à tarde. Falou que ia só confirmar o horário, isso era meio dia. Depois quase 16h ela retornou falando que ia ser agora! Fiz uma entrevista, foram perguntas bem pessoais. Depois dessa entrevista péssima a gerente me enviou mensagem que ia confirmar primeiro se a vaga seria de manhã mesmo, se ia dar certo ou não para depois me avisar. Muito bagunçado, ainda mais pq ela havia deixado certo para mim e depois falou que ia ver primeiro, sendo que nesse período acabei não mandando mais currículos, já que a vaga estava certa para mim.
Confirmed questions5 questions
- Com quem você mora?
- Seus pais moram onde?
- Por que você escolheu essa faculdade e não uma na área da saúde?
RD Saúde
Atendente
Entry Average Positive experience No offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Behavioral Group
It was a group interview, online, with several people. It was done one by one. Simple questions about past experiences, salary, job duties, and schedule availability. Advice: think carefully before working in drugstores in general, the shifts and hours are tiring, and it's a high-demand job.
Confirmed questions4 questions
- What were the responsibilities you disliked in your previous job?
- What did you think about the salary?
- What did you think about the job's duties?
RD Saúde
Atendente
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Group
The first interview was online with several questions and a dynamic, which was pleasant. The second stage was in person and involved a similar dynamic, which I felt was a waste of time and travel expenses. The interviewers seemed a bit out of touch and asked uncomfortable questions like 'Who supports your household?' and 'How do you pay your bills?'. It's also noticeable that they favor candidates who are studying pharmacy, even if you have experience in the field. The claim that experience isn't necessary only applies if you're studying pharmacy or show interest in pharmacology. I think they could have saved me the trouble and eliminated me in the first stage, given they knew my interests and experience.
Confirmed questions3 questions
- Tell me about a difficult situation and how you overcame it.
- Who is your household's primary provider?
- How do you manage your bills?
RD Saúde Customer Support Representative Interview Questions
Quoted word for word from RD Saúde interview reports.
“What are your observations when you enter a Droga Raia or Drogasil pharmacy?”
Read reports →“What steps would you take to assist someone who arrived feeling ill and agitated?”
Read reports →“Do you want to go to college, and if so, which one?”
Read reports →“What do you do when you see a customer in the store looking for something?”
Read reports →“What kind of service do you like most when you enter a store?”
Read report →“Why are you looking to start your first job at a drugstore?”
Read report →“What is your goal for the next 5 years?”
Read report →“Could you elaborate on the topics covered in the 10 questions from the two subjects?”
Read report →“What is a strength you have, and one area you need to work on?”
Read report →Formats, difficulty and experience
Across all 250 RD Saúde interview reports.