Randolph-Brooks Federal Credit Union Interview Questions
& Process

First there was a screening call with HR that was more informational, to go over the company and role, and confirm resume details. Then there were 5 multi-layered, time-consuming Project Manager prescreen questions. Finally, a 90-minute panel interview with 2 senior leaders and an HR rep was conducted. A major red flag was the HR rep refusing to provide a salary range, claiming the company doesn't have them. Despite pushing, no range was given. After I submitted my desired salary, I did well in the interview process, but was almost ghosted afterwards. I suspect this was due to my salary expectations, and I would have declined early on if I'd known the range. RBFCU should be upfront about pay.

It took about two weeks to hear back after applying. The interview itself lasted close to an hour and was held virtually with five interviewers: two different hiring managers, their assistants, and the HR rep. They asked me questions about dealing with scenarios and customer interactions. I felt good about it and got some positive feedback. I also asked them about the work environment, job challenges, and why they like working at RBFCU. The HR person said they'd let me know their decision in another two weeks.

I got a call from a recruiter who liked my resume. They asked me some questions and then set up an interview. When I went for the interview, the recruiter, who was supposed to interview me, had me talk with two other women instead. They were nice, and I felt good about the interview and thought I did really well. Everyone seemed happy working at RBFCU. They talked a lot about the benefits there, more than the job itself. I was supposed to hear back about the outcome. Waiting was slow, so after a week I called HR, but it was just a recording. About a month later, I got an email saying they didn't think I was a good match. It makes me wonder if my age played a part, since I'm older than most people going for this kind of job.

You go to their career website and look for the internship you are interested in. The application process is rather long for an internship. They ask you for a cover letter, resume and I believe they also need a copy of your resume. Once you submit, if you are selected, an HR person will call you or email you about their internship. They will schedule you for an interview in 2-3 weeks. Make sure you prepare for the interview. They use a panel style interview (2-4 people), one of those is your HR contact. At first they will ask you basic questions about your you and your experiences but they can go a lot into depth. Make sure you answer the question and not just talk. My interviews lasted around 30 min to an hour. After the interview they will either call you or send you an email about you getting or not getting the position. Make sure you follow their steps after the interview once they have selected you or else they wont hesitate to kick you out.