Rakuten Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Rakuten.
Rakuten
Account Manager
Intern Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
Got a message from HR on LinkedIn about an interview. Had an interview with HR to talk about the job and its duties. 7 days later, had an online interview with the manager. They asked specific questions about the company, its business model, and how it differs from competitors like Fnac and Amazon. The interview was generally very tough with many tricky questions. Knowing I probably wouldn't get the job, the manager gave me advice on my CV and suggested areas for improvement.
Confirmed questions1 question
- What are the differences between Amazon, Fnac, and Rakuten?
Rakuten
Account Manager
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Phone screen
Interview formats
Behavioral Technical Other
Had 3 interviews in total. First was a phone interview with a recruiter. Then I had an on-site with four account managers. Finally, a phone interview with their VP of client services. They were pretty chill interviews but you really gotta know your stuff for the on-site. They asked a lot about my daily tasks and how I deal with specific scenarios. It was half about if you can do the job and half about fitting the culture, which I totally fell in love with. You can just tell by how they interact it's a great place to work. The last interview was mostly to see how driven you are and if you vibe with the team.
Confirmed questions5 questions
- What do you like about this industry?
- What experience do you have working with clients in e-commerce?
- Describe your typical daily tasks.
Rakuten
Account Manager
Entry Difficult Positive experience No offer 2 rounds
Interview process
Recruiter call Panel
Interview formats
Behavioral Other
I was first contacted by a recruiter, who was very helpful in my preparation. The entire interview process was remote. It was interesting that the interviewers were in different office locations. There were two rounds of interviews. The final round consisted of two 30-minute panel interviews. I found out about three weeks later that I wasn't selected.
Confirmed questions1 question
- What motivates you to seek employment with this company?
Rakuten Account Manager Interview Questions
Quoted word for word from Rakuten interview reports.
“What are the differences between Amazon, Fnac, and Rakuten?”
Read reports →“How would you communicate poor performance to a partner?”
Read reports →“Which clients would you be interested in managing?”
Read reports →“What do you like about this industry?”
Read reports →“What do you want to do?”
Read report →“What is your familiarity with Tableau?”
Read report →“What are your career aspirations?”
Read report →“What experience do you have working with clients in e-commerce?”
Read report →“Can you walk me through how you'd solve a given issue based on X scenario?”
Read report →Formats, difficulty and experience
Across all 13 Rakuten interview reports.