Quest Software Technical Support Engineer Interview Questions
& Process

I sent my cv and heard back from HR about six weeks later. The first phone interview was scheduled for a week after that, and the in-person interview was the very next day. Both interviews were pretty relaxed, no weird questions, just a couple of technical scenarios and a written technical test.

I had an interview for a Technical Support Engineer position in December. It started with a recruiter from HR reaching out on LinkedIn and a phone conversation. This was followed by a technical test and interviews with the hiring manager and then the support director. The final stage involved spending half a day with the support team. They were particularly interested in our company's processes and KCS, which I found a bit unusual. The process seemed positive, and I was told I'd get feedback in a week. After a week, I followed up for feedback and received a 'no thanks' email. I asked for more feedback but never heard back, which was disappointing given I took time off and spent half a day with them.

Went through three interview stages. Everything was good except for stage 3 where one interviewer was being difficult, but the other was really nice. The tough interviewer kept asking about my current company's software, hardware, and clients. When I didn't want to share that info, we had a bit of a disagreement. In the end, I didn't get the job. They said they found someone, but I saw the job posted again the next day, so I'm not sure if the role is still open or if they were just checking out the market.