
Public Storage Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 44 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Public Storage.
Manager
After applying online, I got a call the next day. The first step was a phone screen with the District Manager where they asked about my ability to do the job, my background, and then set up an in-person interview for the following week. I'd suggest practicing STAR method questions for the face-to-face. It felt a bit repetitive, but if you answer well and describe your experience, you should be fine. After meeting with the DM, I interviewed with the Regional Manager. They asked similar questions but quicker, like an in-person screening. Then there was a background check, drug test, and a walkthrough of the location to see the daily operations.
- Tell me about a time you provided excellent customer service.
- Share an instance where you could have improved your performance, either professionally or personally.
- What aspects of your previous or current employment did you find enjoyable, and which did you not?
Manager
I applied to Public Storage and had a phone interview. After passing that, I went in for a face-to-face with the DM. The regional manager was there too and interviewed me at the same time, which was great because otherwise I would have had another phone screen and face-to-face with him. They told me their plans for me and why they needed me, and asked a lot of personal questions. I got an offer on the spot! It felt good to be recognized. I was hired within a week and did my background check and drug test. Today is my first day!
- Can you share an instance where you recognized a better way to do something but didn't act on it?
Manager
Met with the District Manager at a public storage location. We discussed job duties and responsibilities, and I was asked simple questions about customer service and selling products. Got a quick overview of property locations and the hourly salary. The manager then asked me to demonstrate a selling technique on a randomly selected item. I also met the current relief and property managers at the locations. It was a very informal and straightforward interview process. The District Manager wanted to set up another meeting with me and another property manager for the next day to learn more about and view the location they wanted me to work at. Drove to the location the next day and toured the property. The current manager gave an informal rundown of the position and its requirements. I got a call the following day to meet with the District Manager again, and I was offered the position. Filled out paperwork and had a drug test done the same day. Started work the following Monday and went through a long training process with videos, a questionnaire, and simple tests. It was a very easy process and the job requirements were very basic initially.
- Show me how you would sell this random item to me?
- Tell me about a time you overcame a difficult situation at your previous job.
Public Storage Manager Interview Questions
Quoted word for word from Public Storage interview reports.
“What were the most enjoyable and least enjoyable parts of your high school experience?”
Read reports →“Are you aware that you are required to work every weekend?”
Read reports →“In hindsight, what choices or actions from your high school days would you alter?”
Read reports →“Can you tell me about a club or organization you were in during high school?”
Read reports →“Show me how you would sell this random item to me?”
Read report →“Reflecting on your time in high school, could you describe two positive experiences and two difficulties?”
Read report →“Would you be alright with spending half of your workday outside and the other half inside the office?”
Read report →“What are three areas you believe you need to work on?”
Read report →“Can you share an instance where you recognized a better way to do something but didn't act on it?”
Read report →Formats, difficulty and experience
Across all 44 Public Storage interview reports.